Business Management - Design Management Office (DMO)
Company: JPMorganChase
Location: Wilmington
Posted on: April 1, 2026
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Job Description:
Description As a Vice President in the Operations Business
Management team within the Design & Customer Experience (DCE)
organization, you will collaborate closely with senior design leads
to facilitate and track design project work. This role requires a
working knowledge of our design, research, and content
deliverables. Job responsibilities: Partner closely with Design
Leads to facilitate cross-organizational impacting project
discussions with multiple teams and stakeholders, driving
alignment, and achieving common project goals. Collaborate with
various teams to understand business demand, support capacity
planning, and guide project execution. Analyze and interpret data
to inform decision-making and contribute to the successful
execution of projects and initiatives. Ensure adherence to Consumer
and Community Banking's PXT design delivery process, including the
use of Jira Align/Jira for all DCE work. Monitor Jira Align/Jira
hygiene and address exceptions with DCE and Product partners.
Create and maintain Book of Work (BoW) transparency to support
leadership decision-making and provide key updates for executive
reporting. Required qualifications, capabilities, and skills
Experience working with design teams and design processes. 5 years
of experience in project, program, and/or product portfolio
management. Strong organizational and communication skills, with
the ability to manage multiple projects and tasks simultaneously.
Proficiency in Confluence, MS Teams, and MS Office (Outlook, Word,
Excel, PowerPoint, SharePoint). Familiarity with design tools (such
as Figma) and UI/UX design processes. Familiarity with
Atlassian/JIRA software tools. Experience or familiarity with
Monday.com or similar reporting tools is a plus.
Keywords: JPMorganChase, Wilmington , Business Management - Design Management Office (DMO), IT / Software / Systems , Wilmington, North Carolina
