Sales Manager
Company: Bobs Auto Center of Wilmington
Location: Wilmington
Posted on: May 15, 2022
Job Description:
Job DescriptionDescription: The Sales Manager maintains close
watch of Sales Professionals ensuring our process is being followed
to the fullest extent. This allows for our Sales staff to run
properly and guarantees a happy customer. Expectations:
- Oversee Early Intervention with Leadership team
- Greet every guest within 5 minutes of arrival
- Oversee sales teams customer experience
- Ensure sales team are moving customers through the sales
process from Meet & Greet to Needs Assessment to Demonstration to
Presentation of Numbers in a timely manner
- Insert expertise to move sales forward in timely manner
- Oversee "Touch the Desk"
- Making contact with 100% of customers before they leave
- Coaching of Sales Team & BDC
- 1 on 1 weekly session with each team member
- Review Calls from the week & make calls together for coaching
session
- 30 Minute session with each team member
- Making sure each team member reaches daily goal activities
- Contact Daily Hit List Provided By BDC Manager
- Missed Appointments from Day Before
- Unsold Customers from Day Before
- Hot Leads that haven't set appointments
- Presentation of Numbers
- Present payment options to all customers
- Will receive opportunity to talk to any customer about numbers
if not agreed to upon the 1st pencil Daily Routine:
- Enforced daily task incentives to maximize productivity and
profitability.
- Execute daily task schedule.
- Overlooked and managed variable operations team to ensure daily
tasks and goals were achieved and exceeded.
- Provide great customer service Ensuring all associates in the
department are assigned daily tasks and that all tasks are
completed Benefits IncludePaid Holidays - Begins after 90th day of
employmentNew Year's DayMemorial DayIndependence
DayLaborThanksgiving DayChristmas Day Eligibility on 90th day of
employment:
- Health Insurance through Blue Cross Blue Shield
- Dental Insurance
- Vision Insurance
- Life Insurance Policy is 100% covered by Bob Mills Mitsubishi
for all full time employees.Eligibility on 1 year:
- 401K Plan: Bob's matches $1 for $10 up to 3% of contribution
and about .50 to the $10 up to 5%
- 6 Paid Vacation Days after the 1st year and an additional day
every year after (up to 15 days).
Keywords: Bobs Auto Center of Wilmington, Wilmington , Sales Manager, Sales , Wilmington, North Carolina
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