Brand Representative/Sales Associate

Company: ARULA
Location: Wilmington
Posted on: November 22, 2021

Job Description:

Work where you are empowered to make a difference and encouraged to fulfill your passions, where careers are made and where what you do truly makes a difference. We can do so much more together! Join us on this amazing journey!ObjectiveWho Are We?Arula is a brand built for women who are unafraid to be themselves. We are more than a retailer, we are a safe haven for women who have always been ignored or excluded. We believe size should never limit your fashion choices. You're more than a number--- You're Xquisite, Amazing, Beautiful + Captivating. In the end, it's not about a pretty dress or a new pair of jeans--- it's about giving you the shopping experience you have always deserved. We see you--- We hear you--- We Support you.Our Mission"Stand Out. For Good". At Arula, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.Position OverviewReporting to the Store Leadership, the Brand Representative drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual goals, which support store goals.What We Offer$15 / hour base payGenerous associate discount401k with company matchAdvancement opportunitiesJob RequirementsPeopleFosters a guest-focused team environment by anticipating guest's needs, exceeding expectations, and adhering to the Arula service standards; coaches associates on guest interactions to increase transactions and capture guest opportunitiesServes as Manager on Duty when managers are not presentHelps develop team to accomplish store's business objectives through coaching, investment, retentionand motivationCreates a learning environment for associatesAddresses guest concerns, coming to resolution when possible, and involving management where appropriateShares information and communicates clearly to all levels of the teamHolds self and employees accountable for achievement of financial results and statistical standardsManages conflict and coaches by applying company's recommended processes, standards and guidelinesEmpowers and involves associates in decision-making processesFosters team commitment through support, relationship building, and recognizing individual contributionsLeads by managing through change and adversityAcknowledges, interacts and builds relationships with guests; creates guest loyaltyConsistently receives positive, unsolicited guest feedbackCommunicates effectively with store management and guestsTreats others fairly, with respect, and values differences; does not pass judgment on potential guestsSupports an environment of learning and trust by acting as a positive role modelProcessEnsures attainment of sales and inventory shortage goalsImplements merchandise presentation, restocking and recovery to maximize productivityUnderstands the Arula culture, and ensures compliance with all Arula values & practices, and store operational standardsConsistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goalsControls workflow through successful planning and delegationExecutes task directives within designated timeframesCompletes opening/closing procedures and tasks as directed by management with a guest focusAdheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortagecontrol and to protect Company assetsMaintains a safe work environment and reports any potential hazardsParticipates and assists in the preparation for the stores' inventoryParticipates in store walk-throughs with team, communicating successes/opportunities in key store areasCommunicates effectively with executive teamRecommends ideas to improve standards and processesReports to work as scheduled; records time worked accurately by using Arula's time and attendance system; remains flexible to the needs of the businessReceives feedback and fosters dialog around solutionsPresentationMaintains an awareness of brand aesthetic and relevance to the store environment and communicates with teamMaintains a clean and presentable store environmentAssists in the construction of merchandising and window displaysRepresents the brand by adhering to appropriate standards of dress and groomingQualificationsMust be 18 years of agePhysical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.Job Type: Part-timePay: From $15.00 per hourBenefits:Employee discountFlexible scheduleSchedule:Weekend availabilitySupplemental Pay:Bonus payEducation:High school or equivalent (Preferred)Work Location: One location

Keywords: ARULA, Wilmington , Brand Representative/Sales Associate, Sales , Wilmington, North Carolina