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Sr Business Analyst - US Credit Cards

Company: myGwork
Location: Wilmington
Posted on: March 19, 2023

Job Description:

Company Overview About TD Bank, America's Most Convenient Bank - TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth -. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at and TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance. Department Overview TD Bank's Credit Cards and Unsecured Lending organization offers consumer credit in three areas: TD-branded credit cards and personal loans; retail sales financing programs through TD Retail Card Services; and co-branded and private label card partnerships. Our credit cards are distributed through our East Coast retail store network and nationally through hundreds of partnership programs with retailers and other third-party organizations. The Sr Business Analyst plans, manages, leads and oversees the end-to-end delivery of requirements throughout the lifecycle of the project in alignment with the business and/or enterprise needs and strategies. Provides leadership and works collaboratively with stakeholders including business, technology and finance partners to support project benefits and changes to business processes, policies and systems across single or multiple Lines of Business (LoB). Core Responsibilities:
- Come be part of a growing team at TD Bank, US credit cards. These candidates will have the opportunity to stand up new functions within the team as our products and consumer base continue to expand.
- Collaborate every day on designing new features and campaigns for the credit cards, working to deliver America's Most Convenient Bank promise to our Customers.
- As a Business Analyst supporting TD US Card, you will have the opportunity to be placed into one of the following three positions:
--- Integrated Marketing Pod - Credit Card Acquisitions Offers - DM Direct Mail, Email, Targeted offers, Cash Back, Referral codes
--- Integrated Marketing Pod - Credit Card Portfolio Engagement Offers- Balance Transfers, CLI, CLD, Refer a Friend
--- Bankcard Everyday Support - support BAU activities such as new product builds, T&C's updates, Prime Rate, etc.
- The ideal candidate is curious, open to learn, a leader, articulate, and detail oriented as you will wear different hats in this role Requirements Leads Requirements Management / work packages for Tier 3-4, low to moderate risk and regulatory projects with multiple stakeholders and across multiple LoB
Advanced to expert knowledge of business analysis, project delivery practices and standards across the project life-cycle
Gains/acquires sound to advanced understanding of business and user interaction with technology throughout project delivery
Works independently as the senior or lead business analyst and coaches and guides members within area of expertise
Identifies and leads problem resolution for complex issues at all levels
Contributes to the communication and change management activities across multiple stakeholders

  • Must be eligible for employment under regulatory standards applicable to the position. Qualifications Undergraduate degree required
    Business Analysis Accreditation is an asset
    5+ years related business analysis experience required Preferred Qualifications:
    --- 3+ years Credit Card design and/or campaign experience
    --- Excellent communication skills; must be able to explain what we are doing and why we are doing it in business language.
    --- Proven skills in writing BRDs, process flows, and other project documentation
    --- Robust knowledge of Microsoft Excel, Word, Power Point
    --- Working knowledge SharePoint, Teams, JIRA, Confluence
    --- Knowledge of TSYS TS1, TS2 options sets (not necessary, but a bonus) Hours Standard Office Hours Inclusiveness At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential. If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. This employer is a corporate member of
    myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals,
    students, inclusive employers & anyone who believes in workplace equality.

Keywords: myGwork, Wilmington , Sr Business Analyst - US Credit Cards, Professions , Wilmington, North Carolina

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