Service Technician

Company: SPECTRUM
Location: Wilmington
Posted on: January 26, 2023

Job Description:

Problem solver with a technical aptitude. Customer service enthusiast and safe driver. Sound like you? Then working as a Field Technician at Spectrum may be right for you.

At Spectrum, we keep more than 31 million customers connected. As a Field Tech, you'll play an essential role in our mission to connect our customers to superior communications and entertainment products with the highest quality service. You will resolve cable and Internet issues, and install Spectrum's high-performing cable, TV, Internet, and Voice products throughout your community.

BE PART OF THE CONNECTION

As you drive from location to location, you'll build relationships with a diverse-base of customers and deliver technical solutions. This is a career that grows with you, and the knowledge you gain will take you far.

WHAT OUR FIELD TECHNICIANS ENJOY MOST

Becoming a U.S. Department of Labor broadband certified technician through our paid National Registered Apprentice Certification program
Interacting face-to-face with customers and making a difference in their lives by connecting them to who and what matters most
Collaborating with a team of supportive peers and managers
Experiencing interesting work and new surroundings each day (this is not a desk job)
Real opportunity to build a strong foundation for a career that progresses as you do
Exercising on the job, from lifting weight-bearing equipment and gear (cancel that gym membership!)
Driving a company vehicle safely (free gas, too!) and receiving their own company tools

No two days are ever the same as a Field Tech. You'll work in sun, rain, or snow and operate from high, outdoor places to tight, indoor spaces-all while carrying tools and equipment. This physical role requires the ability to lift heavy equipment (up to 75 pounds and 28 feet long). If you're comfortable working in these conditions, we want to hear from you.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

Education: High School diploma or equivalent
Technical skills: Ability to operate hand tools and handheld mobile devices
Skills: Effective communication, outstanding customer service
Abilities: Critical thinking, problem solving, sound decision making, managing priorities
Travel Ability: Daily travel; valid state driver's license and safe driving record
Schedule: Ability to work a variety of schedules including nights, weekends, and holidays

Preferred Qualifications

Experience working in customer service, construction, electrical, technical or related field
Industry certifications, such as low voltage or Cisco Certified Network Associate (CCNA)

SPECTRUM CONNECTS YOU TO MORE

Job Perks: Receive a company vehicle, tools, professional uniform, and personal protective equipment to do your best and stay safe
Dynamic Growth: Progress through a defined career path, or move into roles like supervisor, manager, or director
Competitive Pay: Generous starting salary, plus pay increases as you advance and paid training
Total Rewards: See all the ways we invest in you-at work and in life

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Keywords: SPECTRUM, Wilmington , Service Technician, Professions , Wilmington, North Carolina