Lead Compliance Analyst (CIP) - NERC R&S (Duke Energy Progress)

Company: Duke Energy Corporation
Location: Castle Hayne
Posted on: January 24, 2023

Job Description:

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

* This position can be filled at any location within the Duke Energy Progress service territory*

Job Summary

This is the fourth level in the Compliance Analyst classification and provides leadership and direction to the NERC compliance program. Employees at this level manage work in multiple areas of specialization, with minimal supervision. Incumbents are expected to develop advanced skills and to have the ability to work independently, with guidance limited to unusual or complex projects or issues. Individuals in this role will be expected to lead team initiatives and be able to develop solutions and take actions to resolve. They have knowledge of fundamental concepts and understand how to develop and apply procedures while balancing Duke Energy's internal (e.g., IT502, IT503) and external regulatory compliance requirements (e.g., FERC, NERC, NIST, Sarbanes Oxley) and the needs of the business.

This role is primarily responsible for providing leadership and direction for developing and implementing expectations, strategies, objectives, initiatives, and measures pertaining to Transmission's NERC-CIP (Critical Infrastructure Protection) Compliance. The NERC R&S (Reliability & Security) team is responsible for leading continuous improvement opportunities that safeguard Transmission's NERC compliance. This role will support NERC-CIP (Critical Infrastructure Protection) standard responsibilities for the NERC R&S team and will support Duke Energy Progress. In addition to regional responsibilities, this role will collaborate with compliance peers and Transmission stakeholders at an enterprise level to support initiatives that further strengthen Duke Transmission's compliance posture.

Job Responsibilities

NERC Compliance Program

* Serves as an audit lead while coaching team and prepares team for real time audits. Provides oversight through audit preparation activities.
* Develops unique technical solutions for new standards and requirements in collaboration with the various Transmission stakeholders
* Leads team on applicable initiatives driven from internal and/or external departments or by regulator mandate to further safeguard compliance and improve compliance related efficiencies
* Supports and creates improvements for compliance related tools to reduce risk and improve efficiencies for Transmission stakeholders
* Leads collaboration for complex problem solving and providing leadership between regions for common, repeatable, and accurate solutions, processes, workflows, and job plan instructions
* Keeps team and organization informed of pending internal and regulatory changes while providing strategic path forward
* Prepares thorough and accurate technical reports, correspondence, documentation, conduct analysis and institutes process enhancements along with standards relative to a corporate level in field of expertise
* Serves as lead during the development and implementation of complex compliance tools which provide automation to compliance processes
* Demonstrates broader knowledge of Compliance controls, regulatory matters, security, business acumen and critical infrastructure. Monitors and validates the effectiveness of operational compliance controls and programs, leads efforts to revise existing or create new process control points
* Records, tracks, and solutions unresolved technical and compliance issues to prevent recurrence
* Provides support to individual performers while onsite in the field or remotely
* Directly interfaces with internal Business Areas, other utilities, and Subject Matter Experts regarding interfacing compliance related topics
* Coaches team to ensure compliance gaps are identified, vetted, reported and solutioned
* Develops, maintains, and implements operational compliance training matrices, material, and delivery
* Leading or participating within compliance related Causal Analysis by assigning, solutioning, documenting including the closeout of corrective actions
* Coaches and trains stakeholders regarding NERC-CIP and how Duke Transmission complies with the applicable standards
* Leads the development, support, and contributes to the on-going strategy of the NERC Compliance program to meet regulatory and company requirements.
* Demonstrates broader knowledge of NERC Compliance controls, regulatory matters, security, business acumen and critical infrastructure
* Provides consultation, interpretation, administration, and development as well as implementation of contractual, regulatory, and reliability documents.
* Reviews and recommends responses to legal and regulatory inquiries.
* Knowledgeable and proficient of tools and procedures for the NERC Compliance program.
* Serves as an interface between team members, business units, support groups, corporate areas, contractors, and vendors to ensure appropriate communication and problem resolution.

Project Management

* Provides technical/organizational leadership to team members for strategic and project related work activities
* Ability to lead a large complex project or several small complex projects
* Serves as lead for implementation of new compliance standards and requirements
* Provides leadership visibility to projects through updates and brings actionable recommendations to senior leaders as necessary
* Work with project leads to ensure project goals are met and/or issues are escalated, classified, and documented properly
* Assists project manager in controlling the applicable funding and expenditures to provide for the availability of resources to manage projects and programs cost effectively.
* Identifies, resolves, and escalates, as needed, more complex project issues

Process and Controls Awareness

* Demonstrates in-depth knowledge of NERC Compliance policy, standards, processes, and controls. Executes, defines, and provides direction for NERC Compliance functional processes and procedures.
* Demonstrates broad knowledge of NERC Compliance processes and resources
* Develops measures to identify areas for improvement.
* Provides input on process improvements to NERC Compliance program.

Customer Relationship Management

* Creates and fosters healthy working relationships with stakeholders and customers internal and external to Duke Energy
* Participates within working groups and taskforce activities representing Duke Energy interests such as NATF, NAGF, EPRI, SERC, NERC, EEI and the compliance industry to acquire and share information on best practices
* Serves as a company subject matter expert and interacts with other industry experts to confirm technical approach or to formulate new or revised approach
* During regulatory audit periods, meets directly with auditors representing Duke Energy as subject matter expert within the company, demonstrating with confidence Duke Energy Compliance processes, controls, and evidence
* Represents team as single point of contact with outside groups who may be requesting, processing solutions, problem solving, data gathering and/or analysis
* Provides technical/organizational leadership and expert mentoring to team members and others outside of team for strategic and highly complex work
* Provides excellent customer support to deliver compliance results to internal and external parties
* Consults with and informs customers regarding business, regulatory and compliance matters.
* Communicates problems and resolutions to management and/or customers
* Coordinates necessary meeting forums and subject matter to communicate compliance requirements
* Proactively engages in training and development programs to improve and maintain job performance and promote professional growth and development.
* Motivates program and project participants to work as a cohesive team within their work unit, department, and company to meet the needs and expectations of corporate compliance program and processes.
* Broad knowledge of NERC Compliance and its impact on business operations and support functions

Basic Qualifications

* Bachelor's Degree in Engineering OR Computer Science
* 6 years minimum required related experience
* In Lieu of Degree, High School / GED AND 10 years minimum required related experience

Additional Preferred Qualifications

* Four years NERC Compliance related experience
* Transmission experience that demonstrates a broad knowledge base of transmission's business operations, processes, and tools
* Experience with audit skills, controls, security, and related industry regulatory issues
* Demonstrates good listening skills and puts forth the effort to understand other points of view
* Has the ability to manage confidential information with a high degree of integrity
* Responds well to supervisors, is easy to challenge and develop, and is easily coachable
* Able to resolve complex issues that require significant freedom of action and sound judgment with little management oversight
* Demonstrated ability to work independently with very little direct supervision or review
* Demonstrated excellent listening and communication skills; able to present complex information in an understandable manner both verbal and written to all levels of the organization including senior management, executive management as well as regulatory entities and other utility representatives
* Demonstrated ability to absorb change and continue with positive results
* Demonstrated leadership within Duke Energy and in the industry
* Demonstrated ability to facilitate meetings and provide direction to others
* Exhibits confidence and a proper level of assertiveness when needed; displays maturity in approach and ability to effectively handle stress and frustration
* PE, PMP, CISA (Cybersecurity and Infrastructure Security Agency), CISSP (Certified Information System Security Professional), NERC System Operator, CPA, CIA (Certified Internal Auditor), CPSM (Certified Professional Supply Management)

Working Conditions

* Office environment with some travel and visits to field locations. Some overtime possible.
* Hybrid - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to their designated Duke Energy facility.
* Location: Raleigh Headquarters Fayetteville St. (primary), Florence Op Center, Wilmington Op Center

Specific Requirements

* Must pass a personnel risk assessment including 7-year background screening and annual cyber security training.

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)

Yes

Represented/Union Position

No

Visa Sponsored Position

No

Posting Expiration Date

Thursday, January 26, 2023

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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Keywords: Duke Energy Corporation, Wilmington , Lead Compliance Analyst (CIP) - NERC R&S (Duke Energy Progress), Professions , Castle Hayne, North Carolina