DHTS Application Analyst
Company: Duke University School of Medicine
Location: Carolina Beach
Posted on: May 5, 2021
Duke Health Technology Solutions is a robust, specialized division
of Duke University Health System dedicated to the development and
management of enterprise IT systems. A 2018 'Most Wired' health
system, Duke is nationally recognized for IT and information
management as the first healthcare system to achieve the Davies
Award - highest honor by the Healthcare Information and Management
Systems Society (HIMSS) - for inpatient, ambulatory and analytics
health information technology capabilities. Our employees are among
the top-skilled IT experts in the Triangle and partner with leading
scholars, clinicians and researchers across Duke University and
Duke Health to develop innovative technologies that support our
mission of delivering tomorrow's healthcare today.
Duke Health Technology Solutions Job Description
Job Title: DHTS Application Analyst I
Job Code: 3839
Job Level/Band: CD
Requisition ID #: 95028
Hours per week: 40
Group: DHTS Image Management Services
Revised Date: 03/01/2021
Duke Requisition ID #: 401921147
Provide consultation and assistance to users of Radiology health
information systems to include analyzing user requirements, testing
applications, application problem resolution, training users,
writing user documentation and resolving user problems.
- Function as interface between the Radiology clients and the
health information systems divisions; provide day-to-day
operational support for the production systems; coordinate
application modifications that apply to multiple systems. Provide
application troubleshooting support to another member of the
Informatics Team as necessary.
- Interprets and analyzes systems, data, and information with
- Provides systems support, including troubleshooting and the
configuration and testing of software.
- Assists with testing new and updated software.
- Participates in planning and providing customer training
sessions on system use or revisions.
- Implements applications, tools, processes and structures that
assist end users with the management of data in their business
- Completes moderately complex tasks and portions of larger
information system projects with direction.
- Identifies internal resources to build project team
- Assists in making oral and written presentations to project
teams and management
- Updates system, operational and department documentation. Write
and update user documentation.
- Assist with workflow redesign with Imaging Services. Recommends
areas for process improvement.
- Provide 24 x 7 on-call coverage for user support on a rotating
- Travel throughout all facilities within DUHS to assist with
Radiology Health Information Systems as needed.
- Ensure security of technology solutions with supervision.
- Ensure security of technology solutions:
- Administer, validate, and review user and system accounts,
access controls, audit logs and system integrity to maximize system
security and data confidentiality.
- Research and remediate generic and system-specific
- Perform other related duties incidental to the work described
Bachelor's degree in a health-related field or five years of
clinical experience or an equivalent combination of an
undergraduate degree and experience. Or a Bachelor's degree in
License/Certification: If applicable, maintenance of North Carolina
licensure or certification in related clinical discipline is
It is desirable but not mandatory to have operational experience in
the areas of:
*Experience with design, implementation and support of Windows
*Experience with supporting applications in virtualization
strategies across multiple technologies/platforms
*Previous experience managing an enterprise system in a demanding
*Visage Radiology Viewer system/application experience
*EPIC Radiant experience
*TeraRecon application experience desirable
*PowerShare application experience desirable
*Candelis DICOM Image router experience desirable
*Understanding and experience with data flow between radiology
*Previous experience in healthcare profession with patient
care/clinical applications/systems desirable
*Demonstrated ability to manage multiple tasks and projects,
performed by a diverse group of professionals
Preferred: Project Management skills, excellent analytical, verbal
and written skills, positive outlook. Strong microcomputer skills;
including Microsoft Windows 10 and the Microsoft Office suite of
Preferred: PACS, CR, RIS and Speech Recognition experience with a
general knowledge of DICOM, HL7, and IHE standards. Knowledge of
Health Care Industry and related Health Care Applications
Required Qualifications at this Level
Bachelor's degree in a related clinical or technical field, or four
years of equivalent technical experience required.
If applicable, maintenance of North Carolina licensure or
certification in related clinical discipline is required for all
Level 1 - No experience required beyond the minimum education (or
Data coding - general
Data analysis and trending
Effective oral and written communication
User technical support/training
Database management software
Ability to translate business process into a technical solution
Job Code: 00003839 DHTS APPLICATION ANALYST
Job Level: CD
Duke is an Affirmative Action/Equal Opportunity Employer committed
to providing employment opportunity without regard to an
individual's age, color, disability, gender, gender expression,
gender identity, genetic information, national origin, race,
religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration,
innovation, creativity, and belonging. Our collective success
depends on the robust exchange of ideas-an exchange that is best
when the rich diversity of our perspectives, backgrounds, and
experiences flourishes. To achieve this exchange, it is essential
that all members of the community feel secure and welcome, that the
contributions of all individuals are respected, and that all voices
are heard. All members of our community have a responsibility to
uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University
and Duke University Health System may include essential job
functions that require specific physical and/or mental abilities.
Additional information and provision for requests for reasonable
accommodation will be provided by each hiring department.
Keywords: Duke University School of Medicine, Wilmington , DHTS Application Analyst, Professions , Carolina Beach, North Carolina
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