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Primary Installation & Service Technician

Company: Monster
Location: Conway
Posted on: April 4, 2021

Job Description:

Primary installation and Service TechnicianCandidate should be familiar with the wiring, installation, and maintaining of security equipment in Government and Commercial projects. A qualified candidate will have dependable transportation, strong troubleshooting and critical thinking skills, and be able to handle a physical workload. Candidates should also be comfortable working from heights of 25'.-- The person selected will have the ability to read basic plans, posses strong troubleshooting and critical thinking skills, and be handle a physical workload.--Those with Network and CCTV experience are encouraged to apply.Responsibilities will include:

  • Install and Service new and existing CCTV systems, including wireless point to point systems
  • Troubleshoot and resolve issues with Low voltage security systems
  • Installing, Cabling, and Programming CCTV systems
  • Terminate F-CON, RCA, BNC, RJ45 Cables
  • Tone and Track wires, Verify Connectivity
  • Conduct routine preventative maintenance on all systems
  • Monitor inventory of service parts, follow directions and expectations
  • Strong Communication and Customer service skills
  • Willing to learn new products
  • Basic Network skills / Familiar with IP driven systems and gearJob Purpose:Serves customers by installing and servicing systems and products.Duties:* Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.* Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.* Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.* Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; making repairs when needed.* Documents service and installation actions by completing forms, reports, logs, and records.* Maintains customer confidence by keeping service information confidential and providing top tier customer support.Key WordsElectronics Troubleshooting, Analyzing Information , Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management.

Keywords: Monster, Wilmington , Primary Installation & Service Technician, Professions , Conway, North Carolina

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