ESIS - Construction Claim Specialist

Company: Chubb
Location: Wilmington
Posted on: March 21, 2020

Job Description:

ESIS--, Inc., a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 60 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre and post-loss services.The Construction Claim Specialist is responsible for investigating and resolving high exposure and high risk complex claims, while providing a high level of customer service and claim file quality. This position reports to a line of business Claims Team Leader, Claims Manager or other more senior claims leader.MAJOR DUTIES & RESPONSIBILITIES:* Confirms coverage of claims by reviewing policies and documents submitted in support of claims.* Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.* Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.* Directs and monitors assignments to experts and underlying defense counsel.* Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.* Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor and to client or carrier.* Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.* Travels to conferences, mediations, and trials as necessary.* Assists with sales presentations and new installation meetings for new clients.* Participate in quarterly client reviews (requires completion of status reports for all open files and many of the quarterly reviews may require in person attendance at the broker or client's office).* Minimum of 10 years General Liability and Construction claim handling and at least 5 years of experience handling New York Labor Law claims.* College degree or equivalent business experience.* Ability to work independently and assimilate learning materials on many different subjects from various sources.* Excellent interpersonal communications and negotiation skills.* Ability to deal with customers in a professional manner.* Authoritative knowledge of Chubb coverage, products, services, and liabilities.* Ability to self-motivated and self-start.* Ability to make independent decisions using ESIS Best Practices for guidance.* Excellent verbal and written communication skills.* Strong interpersonal, negotiation and customer service skills.* Capable of dealing with highly visible and demanding customers.* Must be able to effectively work in a team environment.Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

Keywords: Chubb, Wilmington , ESIS - Construction Claim Specialist, Professions , Wilmington, North Carolina