Consumer Bank Product Portfolio Operations Associate
Company: JPMorganChase
Location: Wilmington
Posted on: April 1, 2026
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Job Description:
Description The Consumer Bank (CB) Product Portfolio Operations
team is responsible for advancing CB product operating models and
mobilizing product teams to deliver initiatives at scale that align
with CB Strategic Objectives. As a Product Portfolio Operations
Associate in Consumer Bank agile product portfolio , you will play
a key role in supporting the alignment of product investments and
roadmaps to Consumer Bank Strategic Objectives. You will help
mobilize product teams to deliver large-scale initiatives by
preparing executive-level presentations, memos, and communications
that update senior leaders on product portfolio priorities and
progress. Through collaboration with cross-functional partners and
a focus on continuous improvement, you will contribute to better
business and product outcomes across the organization. Job
responsibilities Supports efforts to coordinate across products to
ensure delivery against business objectives Aids in collecting key
inputs from across products to ensure our full product-line
framework highlights our core cross-product priorities, sequencing,
and trade-offs Calculates basic metrics for portfolio management
operations Develops change initiative materials Prepares
high-quality executive communications, presentations, and reporting
Tracks and documents product investment decisions, roadmaps, and
key initiatives, ensuring accuracy and timely updates. Contributes
to the development and maintenance of planning processes and
deliverables, including portfolio roadmaps and performance metrics.
Collaborates with product, technology, design, and data teams to
collect information and monitor initiative status. Required
qualifications, capabilities, and skills 2 years of experience or
equivalent expertise in program management or performance
optimization Proven ability to support the implementation of
operational effectiveness initiatives Prior experience using
techniques and tools in relation to data analytics Bachelor’s
degree in Communications, Business, or related field Exceptional
writing, editing, and verbal communication skills, with a proven
ability to craft compelling narratives and deliver impactful
storytelling tailored for executive-level presentations.
Proficiency in Microsoft Suite (Word, PowerPoint, Excel),
Confluence, and Jira. Skilled at translating complex information
into clear, engaging, and persuasive messages that resonate with
senior audiences. Exceptional attention to detail and strong
analytical skills. Strong organizational and project management
skills, with the ability to manage multiple high-priority
initiatives simultaneously. Demonstrated capability to influence,
align, and build consensus among stakeholders across the
organization to drive successful outcomes.
Keywords: JPMorganChase, Wilmington , Consumer Bank Product Portfolio Operations Associate, PR / Public Relations , Wilmington, North Carolina
