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Temporary Relocation Assistance Specialist

Company: Horne LLP
Location: Fayetteville
Posted on: November 15, 2019

Job Description:

HORNE's Government Services focus area is searching for a quali---ed Temporary Relocation Assistance specialist who has the ability to work successfully with victims of Hurricanes Matthew and Florence. We have positions available in the coastal and southeastern/western counties of North Carolina for an energetic person responsible for managing multiple cases simultaneously.

Requirements:


  • 2+ years' experience providing customer service and/or clerical work is preferred.
  • Associates Degree required, Bachelor's Degree preferred.
  • Local travel is required.
  • Valid driver's license and good driving record is required.
  • Detail oriented with close attention to program compliance requirements, record keeping guidelines, and ---le closeout expectations.
  • Must be able to travel around the designated county area.
  • Ability to perform some evening or weekend work as required.
  • Ability to learn and apply the requirements, policies and procedures of the disaster housing program quickly.
  • Ability to perform mathematical operations such as calculating percentages and working with large numbers.
  • Ability to read, write, and speak English (Bilingual preferred).
  • Ability to work successfully with socio-economic and ethnically diverse populations.
  • Highly organized and detail-oriented.
  • Ability to thrive in a fast-paced work environment.
  • Strong customer service skills and knowledge of customer service best practices.
  • Ability to maintain con---dentiality of program information.
  • Pro---ciency with Microsoft Word, Excel, Outlook, and Internet.

    Responsibilities:

    • Ensures program apllicants are continuously updated regarding status of program application. Frequent, diligent, and professional communication required.
    • Conduct on site visits with applicants to complete required program documents and visually inspect property
    • Obtains a working knowledge of applicant needs and program eligibility criteria.
    • Understands program requirements and other key objectives.
    • Understand program processes from start to ---nish and communicates those processes clearly to applicants.
    • Records all communications in designated program system of record.

Keywords: Horne LLP, Wilmington , Temporary Relocation Assistance Specialist, Other , Fayetteville, North Carolina

Click here to apply!

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