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Crop Insurance Adjuster- North Carolina - Wilmington

Company: Tokio Marine HCC
Location: Wilmington
Posted on: January 10, 2019

Job Description:

Location: Remote, North CarolinaCategory: ClaimsPosition at ProAg Imagine being part of a team that is passionate and dedicated to high quality customer service and extensive crop knowledge.As a Crop Adjuster, you are the first point of contact and would be responsible for completing field inspections, reading maps and aerial photos, measuring fields, storage bins and assessing damage or loss.Our reputation for having the best adjusting staff in the industry speaks for itself. Through our core values of customer focus, instilling trust, communicating effectively, resourcefulness and ensuring accountability, ProAg strives to be the crop insurance provider of choice.Position Summary: The Crop Insurance Adjuster requires a thorough understanding and execution of adjusting guidelines and policy provisions, as applicable to Multi-Peril Crop Insurance, Crop Hail, and Named Peril policy types. This position requires a high degree of physical ability such as climbing grain bins, walking over rough terrain for long distances, etc. The Crop Insurance Adjuster reports directly to the Area Claims Supervisor for assigned territory. This position may travel two (2) weeks at a time and may include travel to areas outside the assigned territory, state, or region. Up to 75% travelEssential functions and responsibilities:Performs field inspections, reads maps and aerial photos, measures fields, inspects storage bins and discusses findings or crop losses with producersExercise best independent judgment in the handling of the most complex, non-routine, problematic claims and escalating them to the Area Claims SupervisorAbility to convey regulations and interpretations to claimants, agents, and industry people on claim situationsAbility to articulate company position on industry topics such as new specialty crops that need to be developedEffectively and efficiently manage claim workloadAbility to provide excellent customer service and adhere to ProAg performance standards for contacting insureds, checking and responding daily to email, and conducting daily business professionallyPerform fact-finding as it relates to determining cause of loss/percentage of loss, etc.Proper use of ProAg systems (ProAgWorks, Fieldworks, etc.) to record information and transmit loss informationMaintain knowledge of RMA rules and regulations as well as ProAg procedures for applying all MPCI, Crop Hail, and Federal Crop Insurance regulationsAttend training sessions as directed which are generally at the State, Regional, or National level This position is a work from home position and must be located within eastern North Carolina.Qualifications required: High school diplomaStrong analytical skills with an attention to detailProficient in basic computer and internet applicationsDemonstrated ability to work from homeExcellent interpersonal communication, negotiation, and conflict resolution skillsAbility to communicate effectively both orally and in writing with employees and customersAbility to maintain confidentiality in daily operations Ability to conduct daily duties in a professional appearance and mannerReliable means of transportation with the ability to travel within assigned territoryExcellent customer service skillsQualifications desired: Crop insurance experience in claims or compliance is preferredExperience with all MPCI, Crop Hail, and Federal Crop rules and regulationsPrevious experience with claims adjusting softwareStrong technological skills Ag Related experience and backgroundCurrent Claim Adjuster Proficiency Program (CAPP) certification and any applicable license required by State agenciesProAg, a member of the Employer group of companies, offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individual to join our team of professionals. Employer and its subsidiaries are equal-opportunity employers. Please visit www.tmhcc.com for more information about our companies.#CB PI106532181

Keywords: Tokio Marine HCC, Wilmington , Crop Insurance Adjuster- North Carolina - Wilmington, Other , Wilmington, North Carolina

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