Night Auditor - Polynesian Hotel
Company: AVISTA RENTALS LLC
Location: Myrtle Beach
Posted on: January 27, 2023
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Job Description:
Night Auditor - Polynesian Hotel
Job description - The night auditor will completenormal front desk
duties such as; answering phones, making/canceling
reservations,checking guests in/ out, taking payments, and helping
resolve any guest concerns. Thefront desk personnel is often the
first point of contact for our guests, afriendly welcome is a must.
Communicating overnight events to morning staff isessential for a
smooth transition.
Job Responsibilities -
---Welcomeand acknowledge all guests according to company
standards; anticipate andaddress service needs
---Register,take payments, and assign keys to guests
---Informguests of the amenities and services available to them
---Informcustomers of availability and rates
---Handlesany guest issues or complaints, using appropriate service
recovery methods
---Workwith the corresponding departments to resolve any property
or guest issues
---Follow all company safety andsecurity policies and procedures;
report any maintenance problems/safetyhazards
---Communicate with the morning staffto inform them of any task to
be completed or updates
Requirements -
---Available to work a flexibleschedule including weekends and
holidays
---Previous experience is preferred butnot required
---Able to work for complete overnightshifts independently
---Abilityto perform computer-based tasks
---Abilityto work independently
Qualifying team members may enjoythe following benefits -
---Medicalinsurance
---Vision,Dental, Disability, Life, and Accidentinsurance
---PaidVacation
---Bereavement
---401k
MyrtleBeach Seaside Resorts believes that our employees are the
strength, vendors arethe standard, and customers are the focus. We
are committed to maintaining asafe and secure, working environment,
which promotes communication, participation,and involvement.
Empowered and proactive staff create memorable experiences forour
guests that exceed expectations.
Keywords: AVISTA RENTALS LLC, Wilmington , Night Auditor - Polynesian Hotel, Other , Myrtle Beach, North Carolina
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