Operator PRN

Company: HCA
Location: Myrtle Beach
Posted on: January 26, 2023

Job Description:

Do you have the PRN career opportunities as a PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Grand Strand Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

As a Telecom Operator, you will organize and direct incoming calls through the PBX console in a most expedient and professional manner. The Operator provides exceptional communication skills and plays a vital role in daily communication.

Benefits

Grand Strand Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

* Wellbeing resources
* 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)


* Colleague Recognition program
* Learn more about Employee Benefits



Note: Eligibility for benefits may vary by location.

What you will do in this role:

* You will answer the switchboard in a calm and professional manner.


* You will page all personnel as authorized in department procedures in a professional manner. You will page, verify, and record all emergency calls.


* You will maintain department on-call schedules.


* You will report all telephone repair problems to appropriate areas as directed.


* You will monitor all alarm indicators located in the PBX operator room: medical gas alarm, oxygen line pressure, fire alarm panel. Report immediately to the Engineering department when monitors go into alarm.


* You will monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized.


* You will accurately transfer calls to the correct extension or department.


* You will review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts.


* You will utilize the CPCS system to facilitate inquiry to provide accurate patient location.



What qualifications you will need:

* You must have a high school diploma or equivalent


* Operator and/or customer service experience is preferred



Grand Strand Medical Center has provided quality healthcare services since 1978, giving patient's access to highly-trained physicians and advanced technology. With more than 40 years of pioneering healthcare, our 300+ bed hospital is one of the region's leading acute care facilities. We offer a range of services for our patients - including the only cardiac surgery program, neurosurgery program, pediatric intensive care unit, Level I trauma center with two free-standing emergency departments, advanced wound care center, breast cancer center and Carolina Forest Imaging Center. We are recognized, for the chest pain, knee and hip replacement, sepsis and stroke by the Joint Commission.

At Grand Strand Health, you'll find that caring extends to our patients, our people and our South Carolina community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies - by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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Keywords: HCA, Wilmington , Operator PRN, Other , Myrtle Beach, North Carolina