Car Wash Crew Member - South College - PT

Company: The Auto Club Group
Location: Wilmington
Posted on: January 25, 2023

Job Description:

Car Wash Crew Member - South College - PT - ( 2300006D ) Description SUMMARYThe Car Wash Crew Member provides daily support to members and customers at our FINS Car Wash Locations. Primary responsibilities for this position include customer service and attending to vehicles. This is a client facing position that has a direct impact on key business results. If you have a strong drive for results and are passionately committed to helping others, please consider joining the AAA Carolinas team. Come grow with us.TOP REASONS TO WORK AT FINSWe Care:At AAA we care for our customers and our team members. We are a brand that has been known and trusted in the community for over 100 years. Every day, AAA Carolinas team members create moments that go above and beyond to build broad, deep and enriching relationships with our members. And no doubt, its because of our commitment and dedication.We Teach:You will gain lifelong customer service skills, learn to work with a team and accomplish goals together.Were Flexible:Flexible schedules that give you the freedom to work hours that best suit you (days, evenings, mid-shift, weekends).Were Fun:Work can be awesome and you should feel great about your job, every day!We Compete:Fins offers competitive pay for all team members and positions.Were Friendly:Have fun and develop lifelong friendships with a hardworking and diverse team.WHAT YOULL DOWe are an established automobile club, but we don't take our trusted reputation for granted. We earn our members' loyalty every day, with every service contract and face-to-face interaction.People

• Be a positive representative of Fins and AAA Process
  • Keep safety and customer service the priority
  • Ensure a positive customer experience every time
  • Greet and talk with guests about our services
  • Activate wash mechanism and monitor progress for operational issues Product
    • Ensure car wash quality
    • Ensure that the location is clean and that all equipment on the lot is maintained Qualifications WHO YOU AREQualifications
      • Ability to work a flexible schedule
      • Ensure a safety focused work environment in all interactions and maintain an ethical work product
      • Results focused
      • Ability to hold yourself accountable to define and deliver measured objectives
      • Take pride in supporting an exceptional Customer Experience Cx.
      • You want to develop, grow and be challenged.
      • You have great attitude and want to be a part of a dynamic team who all work together with the common goal of ensuring that our members receive the best experience possible from AAA. Competencies
        • Member focused
        • Dedicated to meeting the expectations and requirements of internal and external customers
        • Establishes and maintains effective relationships with members and gains their trust and respect
        • Is committed and acts with members in mind
        • Drive for Results
        • Has a results focused bias for action
        • Takes ownership, fosters an environment of personal accountability. See it, Own it, Solve it, Do it
        • Is an effective listener. Seeks to understand before being understood
        • Operational excellence
        • Demonstrates functional excellence within position and business line COME JOIN OUR TEAM
          • We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike. This is What Makes Us . . . Us. Come join our team! FUNCTIONAL CAREER PATHCar Wash Crew Member > Assistant Manager > General Manager > Regional ManagerPHYSICAL DEMANDS
            • This position involves sitting, standing, walking and normal physical mobility, including reaching, grabbing lifting, and carrying typical office equipment, averaging up to approximately 80 pounds in weight. Frequent standing and walking, occasional sitting.
            • Ability to work outdoors while exposed to the weather elements. Ex - heat in summer, cold in winter
            • Finger and hand dexterity is required for frequent and continuous operation of all site equipment.
            • Normal or corrected hearing to the level of ability to receive detailed information orally and to accurately understand normal conversations, both in person and on the telephone.
            • Ability to process, express and exchange information orally, in writing, presentations and through online applications.
            • Mental and emotional ability to work effectively in a busy environment, interacting with people and dealing with difficult situations.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This description is not intended to be a complete statement of the position, but rather to act as a guide to the general work to be performed and responsibilities of the role. The requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.About AAA - AAA is committed to serving the needs of our members, and we will continue to be pioneers in the areas of travel and safety. We are continuously exploring ways to increase the value of your membership, and for new services that will proactively meet member needs. Were over 100 years strong, and were not slowing down. Our mission: to meet the needs of our members through services such as Emergency Roadside Assistance, Travel Planning and other direct benefits; and to work for the improvement of motoring and travel conditions, especially in the fields of legislation, highways and taxation, and highway safety.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This description is not intended to be a complete statement of the position, but rather to act as a guide to the general work to be performed and responsibilities of the role. The requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.#LI-TW4 Primary Location : United States-North Carolina-WilmingtonWork Locations :NC-17th & College FINS Car Wsh3420 & 3430 South College RoadWilmington 28412 Job : Car Wash Organization : Car Care Schedule : Part-time Shift : Variable Employee Status : Regular Job Type : Regular Job Level : Individual Contributor Travel : No Job Posting : Jan 19, 2023, 10:55:03 AM Req ID: 2300006D

Keywords: The Auto Club Group, Wilmington , Car Wash Crew Member - South College - PT, Other , Wilmington, North Carolina