Night Auditor - Viking Hotel
Company: SEASIDE INN RENTALS, LLC
Location: Myrtle Beach
Posted on: January 25, 2023
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Job Description:
Night Auditor - Viking Hotel
**$14/hr
Job description - The night auditor will complete normal front desk
duties such as; answering phones, making/canceling reservations,
checking guests in/ out, taking payments, and helping resolve any
guest concerns. The front desk personnel is often the first point
of contact for our guests, a friendly welcome is a must.
Communicating overnight events to morning staff is essential for a
smooth transition.
Job Responsibilities -
---Welcome and acknowledge all guests according to company
standards; anticipate and address service needs
---Register, take payments and assign keys to guests
---Inform guests of the amenities and services available to
them
---Inform customers of availability and rates
---Handles any guest issues or complaints, using appropriate
service recovery methods
---Work with the corresponding departments to resolve any property
or guest issues
---Follow all company safety and security policies and procedures;
report any maintenance problems/safety hazards
---Communicate with the morning staff to inform them of any task to
be completed or updates
Requirements -
---Available to work a flexible schedule including weekends and
holidays
---Previous experience is preferred but not required
---Able to work for complete overnight shifts independently
---Ability to perform computer-based tasks
---Ability to work independently
Qualifying team members may enjoy the following benefits -
---Medical insurance
---Vision, Dental, Disability, Life, and Accident insurance
---Paid Vacation
---Bereavement
---401k
Myrtle Beach Seaside Resorts believes that our employees are the
strength, vendors are the standard, and customers are the focus. We
are committed to maintaining a safe and secure, working
environment, which promotes communication, participation, and
involvement. Empowered and proactive staff create memorable
experiences for our guests that exceed expectations.
Keywords: SEASIDE INN RENTALS, LLC, Wilmington , Night Auditor - Viking Hotel, Other , Myrtle Beach, North Carolina
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