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Customer Service Representative

Company: STARTEK
Location: Myrtle Beach
Posted on: November 26, 2022

Job Description:

*\*\*\* You must submit an application via the below link\*\*\**

We are a global leader in providing new-age customer experience solutions. We deliver deeper relationships through better insights and outcomes for our partners. We have 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. If you are looking for that next unique career opportunity, we are looking for our next Brand Champions! Let's do this together!

*Day in the Life of a Brand Champion*

You will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. By providing your unique set of troubleshooting skills, you will own all your customer interactions, with a goal of one call resolution. You will end your day satisfied in knowing that you and you alone assisted a customer in the same manner you yourself would like to be assisted!

*Starting pay up to $14.00 per hour!*

We provide a unique culture experience for our employees that evolves each day. It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity.

As an employee you will receive; paid virtual training, continuous development, self-paced career directed course trainings, promotion opportunities, Medical, Dental and Vision benefits after 60 days of successful employment, 401K and Stock plan participation, paid time off to enjoy time with friends and a family.

Brand Champion Skillset

18 years of age or older

High School Diploma or GED

Previous experience interacting with customers/clients, solving problems through trouble-shooting, and creating connections

May require upselling

Excellent Communications skills

Desire to actively engage and listen to your customers

Exhibit empathy and provide solutions in a fast-paced environment, focusing on one call resolution

Ability to learn new concepts quickly and efficiently, and apply those learnings in real-time

Work Remotely
* No

*\*\*\*Apply by visiting our career page below\*\*\**

https://startek.harver.com/app/landing/6036b2ee0d697700112e6957?rid=RHZwWnlldVJWK1JFbHAwTW9ockR5dz09

Job Type: Full-time

Pay: $14.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Paid training
* Vision insurance
Schedule:
* 8 hour shift

COVID-19 considerations:
Social Distancing Required Onsite

Work Location: One location%58047475%

Keywords: STARTEK, Wilmington , Customer Service Representative, Other , Myrtle Beach, North Carolina

Click here to apply!

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