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Part-Time Keyholder

Company: Nautica
Location: Myrtle Beach
Posted on: November 24, 2022

Job Description:

Lead will be the driver in customer satisfaction by demonstrating and maintaining a customer first mentality.
--- Consistently creates a welcoming environment and experience for the customer.
--- Quickly responds to customer inquiries and needs and assists other Leads and Brand Ambassadors when needed.
--- Demonstrates a can-do attitude and proactively seeks opportunities to deliver exceptional customer service.
--- Applies above average selling skills to engage with customers and provide knowledge of the brand.
--- Follows the Company's Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting & Styling and Thanking).
--- Leads the customer service experience by setting the pace and standards for all employees and promoting company programs while providing feedback to other Leads and Brand Ambassadors.
--- Identified as a specialist associate that can be a role model in all functions of the store.
--- Spends at least 60% of the shift performing Leader on Duty tasks.
--- Coordinates the go-back process and replenishment from the fitting rooms, cash wrap, and sales floor areas by educating and providing feedback to Brand Ambassadors.
--- Ensures that POS is reconciled with accurate balances and all deposits prepared as defined through policy and procedures.
--- Supports sales productivity programs and highlights best practices on the sales floor and fitting room utilizing company recognition and incentive programs.
--- Partners with visual merchandising team to ensure proper flexing and maintenance of merchandise presentation.
--- Leads overall store earning by driving top line sales while managing controllable contribution.
--- Understands and utilizes daily sales reports to direct and prioritize tasks.
--- Adapts to a fast-paced environment, capable of managing multiple priorities at once.
--- Supports all management, visual and sales teams consistently. Provides support in all cross functional departments, including but not limited to, store maintenance.
--- Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.

Job Type: Part-time

Pay: From $13.00 per hour

* Flexible schedule
Experience level:
* 2 years
* 10 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* myrtle beach, SC 29579: Reliably commute or planning to relocate before starting work (Required)

* High school or equivalent (Preferred)

* Customer service: 3 years (Required)

Work Location: One location%58047475%

Keywords: Nautica, Wilmington , Part-Time Keyholder, Other , Myrtle Beach, North Carolina

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