Guest Relations Coordinator - OceanWatch

Company: Marriott Vacations Worldwide
Location: Myrtle Beach
Posted on: January 15, 2022

Job Description:

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Marriott Vacation Club -, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. - What's in it for you?

• Hotel and resort discounts
• Immediate 401(k) Company match up to 6%
• Growth and development opportunities
• Positive work environment - What will you do?
  • Conduct pre-arrival calls to guests coming on a promotional package.
  • Engage with guests and provide elevated customer service by phone.
  • Effectively communicate the benefits of the guest's vacation package and confirm details.
  • Provide the highest level of service to suggest local attractions and restaurant recommendations -.
  • Provide effective problem resolution techniques if applicable -. What are the requirements?
    • Enjoy talking with guests by phone
    • Excellent written and verbal communication skills
    • Local area knowledge -
    • Computer skills
    • Flexible schedule, including the ability to work weekends and holidays Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Keywords: Marriott Vacations Worldwide, Wilmington , Guest Relations Coordinator - OceanWatch, Other , Myrtle Beach, North Carolina