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Client Services Coordinator

Company: JobSquad Staffing Solutions (Formerly Hire Scene)
Location: Wilmington
Posted on: January 12, 2022

Job Description:

Client Services CoordinatorPosition SummaryThis position encompasses multiple areas, such as client service, account management, inside sales, logistics andinventory management. The position reports directly to the Client Services Manager while working closely withsales, logistics, material movement and management.Major Responsibilities-- Account Management - Exhibit knowledge of your clients, their products and their requirementso Manage each client PO from date of receipt, through shipment and deliveryo Record all shipments in GP and other tracking models to ensure up to date shipment statuso Schedule off-site customer shipments and coordinate transfers between siteso Monitor and Maintain required customer reportso Execute month end procedures as required-- Client Service - Learn client contacts and develop meaningful relationshipso Communicate with clients regarding products, orders and status of shipmentso Address client complaints and concernso Monitor client usage and report anomalies to sales-- Inside Sales - Maintain strong organization across all client accountso Be prepared to have impromptu meetings regarding health of customer supply pipelineso Be aware of available inventory levels for those inventories that are required to fill yourcustomer's needso Be proactive in management of your client base and be the eyes and ears of the management andsales teamSkills/Requirements-- 3-5+ years Account Management, Client Services, Inside Sales, Logistics or relevant experience-- Intermediate to Advanced Excel user-- Proficient in Microsoft Office Suite (Word and PowerPoint)-- College Degree Preferred-- Strong time management skills and attention to detail-- Experience with Dynamics 365 - Finance and Operations software a plusPhysical Requirements-- This is primarily a desk-job, spending 95% of the day sittingo Uses computer, phone, printer on a regular basis (consistent hand/finger use)o Minimal walking, reaching, bending, lifting required

Keywords: JobSquad Staffing Solutions (Formerly Hire Scene), Wilmington , Client Services Coordinator, Other , Wilmington, North Carolina

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