Patient Account Specialist - Palliative Care

Company: Lower Cape Fear Hospice
Location: Wilmington
Posted on: November 23, 2021

Job Description:

About our OrganizationAt Lower Cape Fear LifeCare, our Mission is to provide access to the highest quality LifeCare, education, and supportive services to our patients, their families, and communities we serve. Our Vision is to enrich the lives of those we serve through excellence in LifeCare.Our Locations and Service AreasWe proudly serve patients and families in private homes, assisted living facilities, skilled nursing facilities, hospitals, and our care centers located in Wilmington, Bolivia, and Whiteville, North Carolina. Our service area includes Bladen, Brunswick, Columbus, New Hanover, Onslow and Pender Counties in North Carolina; and Horry, Georgetown and Marion counties in South Carolina. Our corporate office is in the coastal community of Wilmington, NC.Compensation, Benefits & Work-Life BalanceTo attract, reward, motivate and retain good people, Lower Cape Fear LifeCare offers a flexible work environment, a generous Paid Time Off Policy, competitive salaries at a minimum of twelve dollars per hour, sign-on bonuses for staff CNA's and RN's, and an outstanding benefits package to include a 403B retirement plan with employer match, and company paid Long Term Disability and Life Insurance to eligible employees. Please visit our website for additional employment opportunities and more information on the variety of benefit options available to our employees.
Join us in making a difference in someone's life!We are currently seeking an Patient Account Specialist - Palliative Care to join our group of dedicated and experienced professionals.PRIMARY JOB DUTIES 1. Prepares and transmits insurance claims utilizing patient files as documentation for the reimbursement of the health care given to LCFL & LCC patients. 2. Ensure patient financial information is entered correctly in NetSmart. Audits patient files on a monthly basis to ensure that payers have been billed for all patients served during the month. 3. Checks the patient payer sources to verify insurance benefits and eligibility. Updates Netsmart to ensure the appropriate payer is billed. 4. Monitors remittance advices from payers for accuracy and patient accounts receivable records. Takes appropriate action for outstanding balances for accounts. 5. Interacts with external and internal personnel to ensure that the documentation used for billing is accurate, complete and available. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance program performance. 8. Demonstrates positive interpersonal relations in dealing with all members of the team. 9. Maintains and promotes customer satisfaction.10. Effectively demonstrates the mission, vision, and values of Lower Cape Fear LifeCare on a daily basis.
JOB SPECIFICATIONS 1. Education: High School Diploma or GED required. Prefer Associate's Degree or equivalent. 2. Licensure / Certifications: None 3. Experience: Minimum of one year related experience required. Prefer two years of related experience. 4. Essential Technical / Motor Skills: Microsoft Excel experience required. Microsoft Word a plus. Ability to calculate discounts, percentages, and changes in rates using basic mathematics and algebra. 5. Interpersonal Skills: Ability to effectively communicate with internal and external personnel. 6. Essential Physical Requirements: Long periods of sitting or standing, walking, lifting and carrying files and supplies, reaching, stooping, long periods of data entry/file updates. 7. Essential Mental Abilities: Ability to work independently and to handle the stress of regular deadlines. Ability to organize and prioritize work. Ability to understand and comply with rules and regulations related to Medicare. 8. Essential Sensory Requirements: Visual acuity, touch, and hearing. 9. Exposure to Hazards: Normal office environment.10. Other - Hours of Work: 40 hours per week. Overtime or flexible hours may be required during peak billing times.11. Population Served: External and internal personnel.#LCFL1

Keywords: Lower Cape Fear Hospice, Wilmington , Patient Account Specialist - Palliative Care, Other , Wilmington, North Carolina