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HOME CARE REPRESENTATIVE

Company: Dream Finders Homes LLC
Location: Leland
Posted on: November 19, 2021

Job Description:

Dream Finders Homes is seeking top candidates to join our growing team! We are looking for team members who have a drive for excellence and a competitive edge in the industry. We are pushing growth and success across the nation with several opportunities for a successful career. We want to help you achieve your potential. ResponsibilitiesThe New Home Care Representative is responsible for managing the completion of warranty claims and other request received by homeowners. This includes conducting in-home claim assessments, determining applicable warranty coverage, coordinating and supervising repair dates with trade partners and homeowners, and ensuring the satisfactory and timely completion of all repair work. Work Activities Schedules and organizes subcontractors to complete work on a timely basisInspects the quality of the work performed by all subs and assuring completed to quality standards. Field and respond to Homeowner requests for warranty claims. If necessary, schedule with the homeowner and our subcontractors to remedy the issue.Schedule 11-month warranty walks with the homeowners and schedule the appropriate subcontractors to remedy the issues.Walk homes under construction from a Quality Control perspective and create lists for the Construction Team prior to completion of homes under constructionBe Versed and use the Warranty Manual used by Dream Finders Homes to resolve issues in the fieldPerform pre-closing walks with new homeownersSpend time with the Construction Team to learn the aspects of the construction process QualificationsMinimum High School Diploma or equivalentCode Compliance Course and OSHA/ Safety classes is a plusBuilder's License is a plusMinimum 2 years of customer service experience Previous Residential construction or homebuilding industry experience is preferredExperience using a laptop or tabletPI153748900

Keywords: Dream Finders Homes LLC, Wilmington , HOME CARE REPRESENTATIVE, Other , Leland, North Carolina

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