Loan Servicing - Support
Company: Robert Half Accountemps
Posted on: November 18, 2021
- Screening inbound/outbound calls (50-70 calls daily)
- Filing/ scanning
- Various admin duties
- Calling clients on delinquent accounts/collections (on the phones
will be 90% of their job)
- Data entry
GENERAL SUMMARY: The Loan Consultant I provides exceptional
customer experience while providing personal loan solutions. This
position focuses on building a customer base through sales, loan
extension and merchant referrals. Role success will be based on
creation of customer experience, generation of business,
compliance, attainment of monthly goals, and accuracy.
-- Greet, assist and solicit individuals entering the office and
calling by phone; receive and process credit and employment
verifications, and record information obtained; process payments,
distributions, make recommendations regarding loan approvals;
approve loans up to established lending limits, complete loan
closings, handle account activities related to collection accounts,
including phone calls and face to face communications with
-- Prepare reports, correspondences, transaction documentation, and
record and file documentation; operate cash drawer, process bank
deposits, maintain records and balances and closing of the
-- Actively market all branch products and services to
-- Perform all other duties as assigned by management.
-- High School Diploma or comparable education or related
-- 0-2 years consumer finance or related experience
-- Cash handling; computer skills; customer service skills
-- Ability to work with minimum supervision
-- Excellent communication skills
-- Proficient working knowledge of Microsoft Windows, Excel and
Robert Half is the world's first and largest specialized talent
solutions firm that connects highly qualified job seekers to
opportunities at great companies. We offer contract, temporary and
permanent placement solutions for finance and accounting,
technology, marketing and creative, legal, and administrative and
customer support roles.
Robert Half puts you in the best position to succeed by advocating
on your behalf and promoting you to employers. We provide access to
top jobs, competitive compensation and benefits, and free online
training. Stay on top of every opportunity - even on the go.
Download the Robert Half app and get 1-tap apply, instant
notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.. All applicants applying
for U.S. job openings must be legally authorized to work in the
United States. Benefits are available to contract/temporary
professionals. Visit for more information.
-- 2021 Robert Half. An Equal Opportunity Employer.
M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing
Keywords: Robert Half Accountemps, Wilmington , Loan Servicing - Support, Other , Wilmington, North Carolina
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