Houseperson
Company: Hilton Grand Vacations
Location: Myrtle Beach
Posted on: October 8, 2021
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Job Description:
Seeking an enthusiastic, guest
friendly, proactive individual with a passion for hospitality to
join our team. The position assists and supports the Room
Attendants by ensuring that our guest rooms meet their high
standards upon their arrival at our properties. You'll also get to
interact with our guests by delivering extra items to rooms! If you enjoy helping guests/owners
make memories of a lifetime by enjoying vacations, this is an
outstanding opportunity for you. We have a fun, encouraging culture
with top notch training and benefits! What will I be
doing? - Promptly respond to requests from
guests and other departments. Identify and report preventative or
other maintenance issues in public area or guest rooms. Performs
any combination of the following activities to maintain guestrooms,
working areas, and the resort premises in general in a clean and
orderly manner. - Provide customer service to
guests, including information about resort services, activities and
local attractions. - Remove used and replace with
new all linens, towels and necessary products and supplies
Transport clean and dirty linen to and from Operations and the
Buildings. Maintain work carts/stations as necessary to optimize
appearance and efficiency. - Make sure that all items
delivered to the guest rooms are clean and in working
order. - Work in a fast-paced and
sometimes stressful environment, flexible with spontaneous demands
from guests. What are we looking
for? To fulfill this role successfully,
you'll need to possess the following minimum qualifications and
experience: - Effective verbal and written
communication skills. Able to adapt communication style to suit
different audiences, efficiently communicating with supervisors,
coworkers, public etc.. Ability to communicate well with guests in
English. - Perform job functions with
attention to detail, speed and accuracy - Physically able to work from
ladder, move furniture, operate cleaning equipment and tolerate
exposure to general cleaning chemicals. can tolerate environmental
factors such as humidity, cold/heat, dust and noise. It would be helpful in this position
for you to demonstrate the following capabilities and
distinctions: - Hospitality industry What will it be like to be a
Team Member? Hilton Grand Vacations is a leader in
the vacation ownership industry, operating with an unwavering
commitment to innovation, quality, and continued growth. At the
core of our company's success are our Team Members. We offer a
phenomenal benefit package to our full-time Team Members that
include medical, dental and vision insurance, 401K plan, Paid Time
Off (PTO) program and outstanding travel benefits. We are an equal opportunity employer
and value diversity at our company. We prohibit discrimination
based on any legally-recognized basis, including, but not limited
to: race, color, religion, sex (including pregnancy, lactation,
childbirth or related medical conditions), sexual orientation,
gender identity, age (40 and over), national origin or ancestry,
citizenship status, physical or mental disability, genetic
information (including testing and characteristics), veteran
status, uniformed service member status or any other status
protected by federal, state or local law.
Keywords: Hilton Grand Vacations, Wilmington , Houseperson, Other , Myrtle Beach, North Carolina
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