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Company: Hilton Grand Vacations
Location: Myrtle Beach
Posted on: October 8, 2021

Job Description:

Job Description

Seeking an enthusiastic, guest friendly, proactive individual with a passion for hospitality to join our team. The position assists and supports the Room Attendants by ensuring that our guest rooms meet their high standards upon their arrival at our properties. You'll also get to interact with our guests by delivering extra items to rooms!


If you enjoy helping guests/owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top notch training and benefits!


What will I be doing?

- Promptly respond to requests from guests and other departments. Identify and report preventative or other maintenance issues in public area or guest rooms. Performs any combination of the following activities to maintain guestrooms, working areas, and the resort premises in general in a clean and orderly manner.

-  Provide customer service to guests, including information about resort services, activities and local attractions. 

-  Remove used and replace with new all linens, towels and necessary products and supplies Transport clean and dirty linen to and from Operations and the Buildings. Maintain work carts/stations as necessary to optimize appearance and efficiency.

-  Make sure that all items delivered to the guest rooms are clean and in working order. 

-  Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.


What are we looking for?


To fulfill this role successfully, you'll need to possess the following minimum qualifications and experience:

-  Effective verbal and written communication skills. Able to adapt communication style to suit different audiences, efficiently communicating with supervisors, coworkers, public etc.. Ability to communicate well with guests in English.

-  Perform job functions with attention to detail, speed and accuracy

-  Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, cold/heat, dust and noise.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

-  Hospitality industry


What will it be like to be a Team Member?


Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer a phenomenal benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.

We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

Keywords: Hilton Grand Vacations, Wilmington , Houseperson, Other , Myrtle Beach, North Carolina

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