Front Desk Clerk New Hire Bonus up to $1,000
Company: Hilton Grand Vacations
Location: Myrtle Beach
Posted on: July 12, 2021
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Job Description:
New Hire
Bonus up to $1,000 Provides outstanding
customer service while checking owners/guests in and out of the
property and responding to inquiries regarding services following
our brand standards throughout the duration of their
stay.
What will I be
doing...
Provides outstanding customer service while checking
owners/guests in and out of the property and responding to
inquiries regarding services following our brand standards
throughout the duration of their
stay.
Ensures that every interaction with an owner or guest
is a positive and memorable experience. Inputs information into the
computerized reservations' system to update and maintain records.
Calls for bell person, as needed. Accesses' reservation system to
confirm unit availability and assists guests with reservations or
changes, maintaining HGVC rental policies in an effort to maximize
inventory. Generates invoices and collects monies due through the
rental program and through merchandise sales. Issues and controls
unit keys. Maintains safety deposit
boxes.
Provides additional services by taking and holding
packages, delivers telephone and fax messages to owners, guests and
resort staff. Reviews expected check-in lists, noting comments
regarding lockouts, special requests, etc. Sorts and distributes
incoming mail. Receives housekeeping and maintenance requests or
work orders and contacts the appropriate departmental personnel.
Relays pertinent information to oncoming shift. Prepares and
consistently restocks the front desk with supplies including
preparing arrival
packets.
Reports any unresolved problems with owners/guests to
management. Maintains clean work area. Offers information on area
attractions and resort amenities. Type correspondence, reports and
assists club owners in certain aspects of their club program.
Provide assistance to other departments as needed; carries out
other duties as assigned. Rotates shift coverage of entrance as
gate attendant on a regular basis, assuming all appropriate
responsibilities of that
role.
Regular attendance, grooming standards and safety
guidelines established by the company and site are essential to the
successful performance of this
position. A team-first
attitude! Hilton Grand Vacations is
a leader in the vacation ownership industry, operating with an
unwavering commitment to innovation, quality, and continued growth.
At the core of our company’s success are our Team Members. To
fulfill this role successfully, applicants possess the following
minimum qualifications and
experience: It would be advantageous
in this position for you to demonstrate the following capabilities
and
distinctions: What will it be like to be
a Team
Member..... Hilton Grand Vacations is
a leader in the vacation ownership industry, operating with an
unwavering commitment to innovation, quality, and continued growth.
At the core of our company's success are our Team Members. We offer
a fantastic benefit package to our full-time Team Members that
include medical, dental and vision insurance, 401K plan, Paid Time
Off (PTO) program and excellent travel
benefits. We are an equal opportunity employer and value
diversity at our company. We prohibit discrimination based on any
legally-recognized basis, including, but not limited to: race,
color, religion, sex (including pregnancy, lactation, childbirth or
related medical conditions), sexual orientation, gender identity,
age (40 and over), national origin or ancestry, citizenship status,
physical or mental disability, genetic information (including
testing and characteristics), veteran status, uniformed service
member status or any other status protected by federal, state or
local
law.
Keywords: Hilton Grand Vacations, Wilmington , Front Desk Clerk New Hire Bonus up to $1,000, Other , Myrtle Beach, North Carolina
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