Front Desk Clerk New Hire Bonus up to $1,000
Company: Hilton Grand Vacations
Location: Myrtle Beach
Posted on: July 12, 2021
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Job Description:
New Hire Bonus up to
$1,000 Provides outstanding customer
service while checking owners/guests in and out of the property and
responding to inquiries regarding services following our brand
standards throughout the duration of their stay. What will I be doing... Provides outstanding customer
service while checking owners/guests in and out of the property and
responding to inquiries regarding services following our brand
standards throughout the duration of their stay. Ensures that every interaction with
an owner or guest is a positive and memorable experience. Inputs
information into the computerized reservations' system to update
and maintain records. Calls for bell person, as needed. Accesses'
reservation system to confirm unit availability and assists guests
with reservations or changes, maintaining HGVC rental policies in
an effort to maximize inventory. Generates invoices and collects
monies due through the rental program and through merchandise
sales. Issues and controls unit keys. Maintains safety deposit
boxes. Provides additional services by
taking and holding packages, delivers telephone and fax messages to
owners, guests and resort staff. Reviews expected check-in lists,
noting comments regarding lockouts, special requests, etc. Sorts
and distributes incoming mail. Receives housekeeping and
maintenance requests or work orders and contacts the appropriate
departmental personnel. Relays pertinent information to oncoming
shift. Prepares and consistently restocks the front desk with
supplies including preparing arrival packets. Reports any unresolved problems
with owners/guests to management. Maintains clean work area. Offers
information on area attractions and resort amenities. Type
correspondence, reports and assists club owners in certain aspects
of their club program. Provide assistance to other departments as
needed; carries out other duties as assigned. Rotates shift
coverage of entrance as gate attendant on a regular basis, assuming
all appropriate responsibilities of that role. Regular attendance, grooming
standards and safety guidelines established by the company and site
are essential to the successful performance of this position. What are we looking for? A team-first attitude! Hilton Grand Vacations is a leader in
the vacation ownership industry, operating with an unwavering
commitment to innovation, quality, and continued growth. At the
core of our company’s success are our Team Members. To fulfill this
role successfully, applicants possess the following minimum
qualifications and experience: It would be advantageous in this
position for you to demonstrate the following capabilities and
distinctions: What will it be like to be a Team
Member..... Hilton Grand Vacations is a leader in
the vacation ownership industry, operating with an unwavering
commitment to innovation, quality, and continued growth. At the
core of our company's success are our Team Members. We offer a
fantastic benefit package to our full-time Team Members that
include medical, dental and vision insurance, 401K plan, Paid Time
Off (PTO) program and excellent travel benefits. We are an equal opportunity employer
and value diversity at our company. We prohibit discrimination
based on any legally-recognized basis, including, but not limited
to: race, color, religion, sex (including pregnancy, lactation,
childbirth or related medical conditions), sexual orientation,
gender identity, age (40 and over), national origin or ancestry,
citizenship status, physical or mental disability, genetic
information (including testing and characteristics), veteran
status, uniformed service member status or any other status
protected by federal, state or local law.
Keywords: Hilton Grand Vacations, Wilmington , Front Desk Clerk New Hire Bonus up to $1,000, Other , Myrtle Beach, North Carolina
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