Customer Service Representative
Company: Mr. Rooter Plumbing of Cape Fear
Posted on: June 12, 2021
Youre a fast-thinker-on your feet or in your seat!If this
describes you, read on! Be sure to read the WHOLE ad before
applying.We have an exciting position available for just the right
person! As aCustomer Service Representativeyou will put your
excellent skills and experience into play taking care of our
awesome customers and our talented technicians! For this
relationship to work you must have some experience as both a CSR
and dispatcher but that can be in any of the service
industries-heating, air, plumbing, electrical or handyman!Who are
we?To our customers, we have always been essential! We are Mr.
Rooter Plumbing of Cape Fear and weve been making homes flowing and
clean in Brunswick County and Wilmington for years! We need you to
be as committed to excellence as we are, and as our customers have
come to expect.What kind of person are you? You know stuff.
Particularly about home services. You can think yourself out of a
box, a corner, or a problem. You give good phone-call after call
after call. You take direction well but you dont sit around waiting
for it. You know computers. Really well. Preferably you have
knowledge of ServiceTitan and Google calendar but if not, you can
learn quick like!What does a CSR Do? Youre going to be talking to
customers and technicians. A lot. Youll be working in a fast-paced
environment (roller skates not required). Youll schedule everything
from service calls to maintenance and inspections. Youll follow up
on estimates, quotes, maintenance, and membership agreements. Youll
play monkey in the middle between technicians and customers. Youll
be available to work late when needed (summer months are the
busiest).MUST BE WILLING TO WORK SATURDAYSWe offer 401k and other
benefits. We look forward to hearing from you!!NoticeMr. RooterLLC
is the franchisor of the Mr. Rooter franchised system. Each Mr.
Rooter franchised location is independently-owned and operated by
an independent franchisee performing services. As a service to its
independent franchisees, Mr. Rooter LLC lists employment
opportunities available throughout the franchised network so those
employment opportunities may be conveniently found by interested
parties at one central location for brand management purposes only.
Mr. RooterLLC is NOT the employer seeking help. The only employer
is the independent franchisee who has listed its available
positions on this website. AcknowledgementI acknowledge that each
independent Mr. Rooter franchisee hires and determines the terms
and conditions of employment for its own employees. Any employment
benefits, compensation and employment practices vary by location.
Neither Mr. Rooter LLC (Franchisor) nor its affiliates have the
power to: (1) hire, fire or modify the employment condition of
franchisees employees; (2) supervise and control franchisees
employee work schedule or conditions of employment; (3) determine
the rate and method of payment; or (4) accept, review or maintain
franchisee employment records. Mr. Rooter LLC is NOT the employer
and/or joint employer for: (i) any of the job opportunities listed
on this website; (ii) any of the independent franchisees; and,
(iii) any of the employees of the independent franchisees.
Keywords: Mr. Rooter Plumbing of Cape Fear, Wilmington , Customer Service Representative, Other , Southport, North Carolina
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