Service Writer
Company: TECH-NET
Location: Myrtle Beach
Posted on: June 12, 2021
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Job Description:
Description:
Responsibilities:
Experienced in vehicle, light / medium duty
/ diesel truck sales, service
required.
High School Diploma or equivalent.Understanding
of basic automotive systems. Technical Degree a definite
plus.
Positive demeanor and the ability to relate
well with other employees and customers.
Excellent customer service skills,verbal and
written
Average to above average computer
skills
Ability to learn repair order
software(Mitchell1 experience a plus)
Service writing; Greets customers; answers telephone; prepares
service orders; performs customer ring out; work flow,
administrative duties, etc.; maintains up-to-date filing system for
service orders and warranty service orders; assists with pulling
parts; assist with outside parts purchases
Job Requirements:
Sells work that generates revenues (billed labor; retail parts);
properly greets customer (in store; telephone); performs customer
interview; consults with customer to determine needed services;
properly prices services; customer communication and satisfaction;
impacts center profitability; responsible for overall center
operation during managers absence; helps manager greet customers;
helps manager with service writing & retail sales during busy
periods; assists manager with employee training and customer
education; helps manager maintain center productivity; maintains
parts inventory; completes operational and administrative
paperwork; assists with cashiering, pricing, answering telephone;
quality assurance; must be able to lift a fully inflated wheel and
tire; have understanding of inventory control; ability to learn and
use POS and information system; Assists manager with customer
service issues.Spanish speaking a plus, but not required.
Benefits offered, Hourly Pay (+Commission) based on experience.
This is a full time position. Open Monday-Friday and a half day
Saturday. Successful applicant must be able to pass a drug test.
Must have valid drivers license and insurable driving record.
Looking for an employee who is honest, motivated, and well versed
in automobile service.
**Please respond with your resume and contact info via email. Do
not show up at our offices for an interview, we will call you to
set up a time for potential applicants to
interview.
Keywords: TECH-NET, Wilmington , Service Writer, Other , Myrtle Beach, North Carolina
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