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Service Writer

Company: TECH-NET
Location: Myrtle Beach
Posted on: June 12, 2021

Job Description:

Description:
Service writing; Greets customers; answers telephone; prepares service orders; performs customer ring out; work flow, administrative duties, etc.; maintains up-to-date filing system for service orders and warranty service orders; assists with pulling parts; assist with outside parts purchases



Job Requirements:

Responsibilities:
Sells work that generates revenues (billed labor; retail parts); properly greets customer (in store; telephone); performs customer interview; consults with customer to determine needed services; properly prices services; customer communication and satisfaction; impacts center profitability; responsible for overall center operation during managers absence; helps manager greet customers; helps manager with service writing & retail sales during busy periods; assists manager with employee training and customer education; helps manager maintain center productivity; maintains parts inventory; completes operational and administrative paperwork; assists with cashiering, pricing, answering telephone; quality assurance; must be able to lift a fully inflated wheel and tire; have understanding of inventory control; ability to learn and use POS and information system; Assists manager with customer service issues.Spanish speaking a plus, but not required.

Benefits offered, Hourly Pay (+Commission) based on experience. This is a full time position. Open Monday-Friday and a half day Saturday. Successful applicant must be able to pass a drug test. Must have valid drivers license and insurable driving record. Looking for an employee who is honest, motivated, and well versed in automobile service.


**Please respond with your resume and contact info via email. Do not show up at our offices for an interview, we will call you to set up a time for potential applicants to interview.

Requirements/Qualifications:

  • Experienced in vehicle, light / medium duty / diesel truck sales, service required.

  • High School Diploma or equivalent.Understanding of basic automotive systems. Technical Degree a definite plus.

  • Positive demeanor and the ability to relate well with other employees and customers.

  • Excellent customer service skills,verbal and written

  • Average to above average computer skills

  • Ability to learn repair order software(Mitchell1 experience a plus)

Keywords: TECH-NET, Wilmington , Service Writer, Other , Myrtle Beach, North Carolina

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