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Product Implementation Specialist

Company: The Judge Group, Inc.
Location: Wilmington
Posted on: November 11, 2019

Job Description:

Location: Wilmington, NC Description: Our client is currently seeking a Product Implementation Specialist To apply, please send resume to kjennings@judge.comThis job will have the following responsibilities:

  • Design, develop, and execute detailed implementation plans that ensure all new Product launches are successful
  • Participate in regular Project Management meetings to plan and prepare for upcoming product launches
  • Configure systems and import data necessary to launch products
  • Develop and Maintain product training modules
  • Conduct Virtual and Face-to-Face training with property ownership, management and staff in advance of product launches
  • Coordinate with the Client Services Team to ensure a smooth transition from initial onboarding to a fully live supported client
  • Regularly communicate with newly launched (first 30 days) clients to gage initial satisfaction
  • Participate in planning and roadmap discussions with product team to bring valuable client feedback to the SDLC
  • Develop and implement post implementation feedback/rating system to track client satisfaction with the implementation process Qualifications & Requirements:
    • Experience with implementation projects
    • Experience with product launches and plans
    • Experience working with clients
    • Experience with working across multiple departments for product implementation
    • Experience coordinating, scheduling and maintaining communication Contact: This job and many more are available through The Judge Group. Find us on the web at - provided by Dice

Keywords: The Judge Group, Inc., Wilmington , Product Implementation Specialist, IT / Software / Systems , Wilmington, North Carolina

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