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ServiceNow System Administrator

Company: Nelson Frank
Location: Wilmington
Posted on: May 19, 2019

Job Description:

ServiceNow Administrator - Wilmington, NC - Up to 85K Join a leading non-profit health care system in Wilmington servicing southeastern North Carolina and northeastern South Carolina as part of their ServiceNow team My client is looking to bring on a ServiceNow Administrator to maintain and stabilize their platform while performing key application maintenance, customization, and development providing efficient solutions within. This role allows for you to drive the direction of the platform across multiple business operations working with ITSM, ITBM, ITAM, and growth potential in ITOM platforms. This is a great opportunity for you to become a successful team player for a local leading health care system with full benefit and pension Responsibilities Managing and resolving incidents and requests against ServiceNow applications Managing Instance Security, UserGroup AccessAccess Control Lists. This includes password maintenance, new user log-on and setup, file access permissions, and data protection procedures Creating technical work flows, business rules, user interfaces (UI) for pages, actions and polices within the software platform Performing routine system maintenance to include performance monitoring and error identification and remediation Responsible for ServiceNow annual upgrade planning and execution to include oversight of super user testing and training Logging, tracking and resolving issues including software code modifications or enhancements and coordinates system changes including any software code implementations Administrating, developing, and implementing policy procedures to enhance security of ServiceNow system. Requirements Bachelor's Degree required (IS or related business field preferred) ServiceNow Administrator Certification required within six months of hire Minimum 5 years experience with ServiceNow preferred Strong knowledge of Javascript, SQL, andor Jelly preferred Proficiency with IS Processes (analysis, design, build, testing, and change control) Firm knowledge of education and training methods Team Player with strong interpersonal skills Apart from working for a well established medical center with a great company culture, this role offers full medical, dental, and vision benefits with pension provided.

Keywords: Nelson Frank, Wilmington , ServiceNow System Administrator, IT / Software / Systems , Wilmington, North Carolina

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