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Academic Advising Technology Specialist

Company: University of North Carolina at Wilmington
Location: Wilmington
Posted on: May 16, 2019

Job Description:

Posting Details Posting Details Position Title Academic Advising Technology Specialist External Link to Posting http://jobs.uncw.edu/postings/13509 Department University College - 30120 Vacancy Number E314 Position Number 1016 Location of Workplace Main UNCW Campus Brief Summary of Work for this Position UNCW's University College seeks a system orientated, professional academic advisor to support first-year students and to serve as a lead technologist to support academic advising strategies. This role will oversee the training and support of academic advising software (Starfish) within the University College. This position will also support other campus-wide student success strategies and that create and increase efficiency in operations for academic advising services. In addition, this position will support the advising services delivered in the University College by serving as an academic advisor to a small caseload of students, participate in spring and summer orientation sessions, serve on assigned task forces or committees, and other duties as assigned to support the mission of the University College. A more detailed summary of the academic advising services this position is expected to provide is as follows: --- Advises students on course selections appropriate to their academic and career goals --- Assists students in making decisions about majors and careers --- Maintains an accurate advising file for each advisee --- Makes appropriate referrals to campus resources when problems require intervention and assists students in academic trouble with strategies for recovery --- Monitors students' academic performance and assists with university retention efforts --- Assists students in the timely declaration of a major or pre-major Minimum Requirements --- Master's degree in the areas of higher education, student services administration, student development, instructional administration, education, planning, counseling, or related field --- Minimum one year of related work experience within a university or college setting List the knowledge, skills, and abilities required to perform the essential functions of the position --- Experience extracting, analyzing, and compiling data to influence policy and practices within an organization --- Demonstrated ability to work in and lead collaborative teams --- Familiarity with technology platforms, student information systems --- Demonstrated the ability to support advising technology needs, training and develop resources needed to deliver effective training opportunities --- Strong written and oral communication, interpersonal, problem-solving and solid organizational skills, and a strong orientation to detail --- Demonstrated skill in a systems oriented environment with demonstrated success in anticipating organizational needs and responding to in the moment requests. --- Ability to manage time effectively in a busy environment --- High level of initiative, attention to detail, and organizational skills --- Proven interpersonal skills and the ability to collaborate with diverse constituents --- Excellent oral and written communication --- Comfortable summarizing, compiling, and interpreting student data and reports --- Ability to work with confidential material and sensitive matters with integrity, diplomacy, and discretion --- Ability to collaborate with a broad range of student support professionals and leaders to inform a more integrated approach to student retention, persistence, and success efforts --- Willingness to work flexible and extended schedule including weekends and evenings when needed --- Demonstrated commitment to diversity, respect, and inclusion Preferred formal education, professional skills and work experience --- Experience in a higher education environment, including academic advising --- Experience with direct administration and implementation of advising technology platforms or services (i.e. Starfish by Hobsons or EAB, other retention management systems) --- Experience in providing services related to supporting first-year student populations, program evaluation and assessment --- Demonstrated skill in exceptional written and oral communication with on campus constituencies (e.g., staff, faculty, students, managers, etc.) --- Demonstrated project management experience within an organization --- Demonstrated ability to apply current best practices in student development theory when developing/modifying policies and practices --- Current experience with the use of data in advising and experience with data analytics software Primary purpose of the division, department, and/or grant University College contributes to the University of North Carolina Wilmington's commitment to excellence in undergraduate education by providing academic advising and support for students as they enter the University and transition to their chosen major. By using developmental and educational approaches, University College provides academic advising, curricular programs, and co-curricular events to help students make a smooth transition to UNCW and achieve their desired goals. University College serves the university community as the model for the best practices in academic advising and provides advising and student academic support resources to the university community. College/School Information The University College is the first academic home for over 3,000 new first-year students each year. First-year students (including select transfer and military students) are advised in the University College until they declare a major or pre-major. The University College also administers the following academic programs and courses: First Year Seminar, Academic Learning Communities, and Synergy: The UNCW Common Reading program in addition to supporting student who are interested in Pre-Health and pre-Law professions. University Information The University of North Carolina Wilmington, the state's coastal university, is dedicated to learning through the integration of teaching and mentoring with research and service. Guided by our Strategic Plan , the university is committed to nurturing a campus culture that reflects its values of diversity and globalization, ethics and integrity, and excellence and innovation. A public institution with nearly 17,000 students, the university is focused on supporting and enhancing the student-centered learning experience that has been a hallmark since its founding in 1947. UNCW offers an array of programs at the baccalaureate and master's levels, and doctoral programs in marine biology, educational leadership, psychology and nursing practice. UNCW is one of the 17 institutions that make up the UNC System. EEO Statement The University of North Carolina at Wilmington is committed to and will provide equality of educational and employment opportunity for all persons regardless of race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. Applicant Instructions Months Per Year 12 Months Position Type Permanent Anticipated Ending Date if Time-Limited Positions Job Posting Date 02/12/2019 Priority Consideration Date 03/12/2019 Priority Consideration Information Priority consideration will be given to applications received by the Priority Date; however, applications will be accepted until the position is filled. Address application documents to Applicant Documents Required Documents Resume Cover Letter Advising Philosophy Optional Documents Posting Specific Questions Required fields are indicated with an asterisk ().

Keywords: University of North Carolina at Wilmington, Wilmington , Academic Advising Technology Specialist, IT / Software / Systems , Wilmington, North Carolina

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