IT Support Specialist
Company: Coastal Beverage Company Inc
Location: Wilmington
Posted on: April 5, 2026
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Job Description:
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities Schedule: Monday-Friday; 8:00 AM - approximately 5:00
PM (and as needed) *This is NOT a remote position. Join the COASTAL
CREW! Coastal Beverage Company, Inc., the leading beverage
distributor in Eastern North Carolina is looking for an IT SUPPORT
SPECIALIST. If you are a service driven professional looking for a
solid career with a growing company, then we invite you to join our
CREW! As an IT SUPPORT SPECIALIST, you will support hardware with
routine troubleshooting and maintenance including PCs, notebooks,
handhelds, and other IT devices among other IT related tasks.
Professional appearance, excellent time management, and outstanding
customer service skills required. Equal Opportunity
Employer/Protected Veterans/Individuals with Disabilities DUTIES
AND RESPONSIBILITIES: 1. Assist in installation and configuration
of new technologies. 2. Deploy and replace PCs and mobile devices
and other IT equipment as needed for life-cycle management.
Recommend devices that require replacement to management. 3.
Diagnose and troubleshoot software and server systems. 4. Provide
support for issues logged on the help desk. 5. Support hardware
with routine troubleshooting and maintenance including PCs,
notebooks, handhelds, and other IT devices. 6. Create documentation
for devices maintained; assist with general IT documentation. 7.
Act as liaison between service center and corporate IT including
site visits for hardware replacement and/or troubleshooting. 8.
Manage creation of all new users and disable users exiting the
company in coordination with the new user automation software. 9.
All other duties and responsibilities as assigned. REQUIRED
QUALIFICATIONS: Possess education equivalent to one-year
certificate from college or technical school and a minimum two
years of similar or related experience; or equivalent combination
of education and experience. Possess computer skills requiring
knowledge of word processing software, e-mail software, spreadsheet
software, order processing systems, and Internet. Possess knowledge
of Windows OS, Windows 10, Mac OS and iOS including future
releases, mobile printers, WLAN, and Bluetooth. Possess the ability
to read, analyze and interpret general business periodicals,
professional journals, technical procedures, or governmental
regulations. Possess ability to drive as an essential job function.
PHYSICAL REQUIREMENTS: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The employee must
frequently lift and/or move up to 25 pounds and occasionally lift
and/or move up to 50 pounds. Specific vision abilities required by
this job include Close vision, Distance vision, Peripheral vision,
Depth perception and Ability to adjust focus. While performing the
duties of this job, the employee is regularly required to use hands
to finger, handle, or feel and talk or hear. The employee is
frequently required to sit. The employee is occasionally required
to stand; walk; reach with hands and arms; climb or balance and
stoop, kneel, crouch, or crawl. Coastal Beverage Company offers a
competitive salary and benefits package including 401(k) plan,
health, dental, S125 plans, life, and disability coverage. All
candidates must consent to pre-employment inquiries and tests
including criminal background, MVR check, and drug tests. Apply
Today! WL
Keywords: Coastal Beverage Company Inc, Wilmington , IT Support Specialist, IT / Software / Systems , Wilmington, North Carolina
