Chase Auto Product Manager
Company: JPMorganChase
Location: Wilmington
Posted on: April 3, 2026
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Job Description:
Description Chase Auto is a leading provider of auto financing
with a portfolio of more than $80 billion in assets and
relationships with 75% of U.S. franchised automotive dealers. The
business is part of the JPMorgan Chase franchise and serves auto
dealers, consumers, and vehicle manufacturers. It offers a range of
products and services to meet the financial needs of its clients
from retail lending, captive financing, and floorplan products to
cash management, private banking, and payment processing. As a
Product Manager in Chase Auto, you are an integral part of the team
that innovates new product offerings and leads the end-to-end
product life cycle. As a core leader, you are responsible for
acting as the voice of the customer and developing profitable
products that provide business value. Utilizing your deep
understanding of how to get a product off the ground, you guide the
successful launch of products, gather crucial feedback, and ensure
top-tier client experiences. With a strong commitment to
scalability, resiliency, and stability, you will collaborate
closely with cross-functional teams to deliver high-quality
products that exceed customer expectations. Chase Auto Product team
is seeking a Senior Product Lead who will dive head-first into
creating innovative solutions focused on supporting Auto Dealer
Relationship Managers and Bankers with the Salesforce application.
The Product team operates as an agile construct within the Consumer
Bank, sitting at the intersection of the product, technology and
experience. This role will own the identification and delivery of
features and experiences to facilitate our efforts to support
employees delivery on the growth of our business with clients. If
you have proven experience launching successful products in
dynamic, consumer-facing companies, passion for improving people’s
lives, the ability to craft and deliver creative solutions to
challenging (but exciting) customer problems, then we are looking
for you! Job responsibilities Build value for our customers by
guiding successful product launches and consistently exceeding
expectations. Through delivery of high-quality products that
resonate with our clients, ensuring their satisfaction and
fostering long-term relationships. Lead successfully multiple
simultaneous complex strategic product initiatives and own the
end-to-end product lifecycle from the customer research, discovery,
delivery to product launch and monitoring post launch performance
of the product for continuous improvements. Provide visibility
opportunities across product and business eco system senior leaders
throughout Chase Auto Identify opportunities for product
improvement and differentiation, efficiency and standardization,
scalability, and implement process improvements. Leverage systems
thinking to articulate end-to-end solution to stakeholders Find
synergies across various stakeholders, partners and vendors within
the solution eco system Conduct walk through and training sessions
to update stakeholders and user groups, third party vendors and all
stakeholders in product eco system Support and govern adherence to
chase policy, procedures and compliance framework Required
qualifications, capabilities and skills Energetic self-starter with
ability to facilitate delivery of the strategic vision with
demonstrated effectiveness leading and problem solving across a
multi-disciplinary team Strong stakeholder management skills, must
be organized and able to execute in a strong matrix organization;
plan and break down into achievable deliverables Excellent
communication capabilities, clearly and succinctly message with
appropriate level of detail to various stakeholders such as
cross-functional teams, senior leadership, and vendors Demonstrated
experience in designing and implementing customer facing product
initiatives, including development of the product strategy,
roadmaps and initiatives Proven track record of influencing and
effectively resolving issues and conflicts to ensure timely
delivery Understanding of customer experience analytics, agile
methodologies (toolset such as JIRA, Confluence etc.) and product
operating models Preferred qualifications, capabilities and skills
Salesforce experience Demonstrated experience in product manager
role Knowledge of modern technology stack as well as business
acumen Bachelor's or Masters degree
Keywords: JPMorganChase, Wilmington , Chase Auto Product Manager, IT / Software / Systems , Wilmington, North Carolina
