Analytics Solutions Manager-Vice President

Company: JPMorganChase
Location: Wilmington
Posted on: April 2, 2026

Job Description:

Description Job Summary: Join the Quick Reaction Force team, you’ll lead fast, impactful solutions and strategic recommendations to elevate the Chase Credit Card experience, collaborating with senior leaders and driving key decisions in a dynamic environment. As Vice President on the Quick Reaction Force (QRF) team within Product Configurations & Support (PCS) under Marketing, you will play a pivotal role in developing quick solutions and making informed business recommendations to support the Credit Cards function. You will collaborate closely with senior leaders, navigate conflicting priorities, and drive decision-making that enhances the Chase Credit Card customer experience. Job Responsibilities: Build and nurture strong partnerships with key business unit stakeholders, collaborating closely with their teams to drive results. Foster innovation, implement new processes, and champion simplifying storytelling of complex initiatives, ensuring consistent leadership and operational excellence across the Marketing Execution organization. Demonstrate commitment to process adherence and control practices, including representing the team in Audits, Compliance Testing, and Control Self Assessments. Recommend, develop, and implement rapid solutions for Chase Credit Card initiatives. Ensure all activities are aligned with the firm’s overarching goals and strategic vision. Influence positive change with a proven track record of delivering business results, and providing creative solutions to business challenges. Support the design and execution of strategic opportunities aimed at enhancing efficiency and reducing operational costs. Oversee multiple initiatives simultaneously, delivering results within tight deadlines in a fast-paced, dynamic environment. Required qualifications, capabilities, and skills: Demonstrated ability to develop talent and foster strong client relationships across all organizational levels, including General Managers, CFOs, IT leadership, and Marketing Services leadership. Motivational team leader with a passion for mentoring staff and supporting their career growth and development. Proven experience in implementing changes both within teams and across departments. Self-directed professional who inspires others to achieve ambitious goals. Strong communication and interpersonal skills, with a history of building effective partnerships with Marketing Strategy and key stakeholder teams. Extensive experience in writing complex SQL queries and developing user tools to automate manual processes. Preferred qualifications, capabilities, and skills: Highly preferred: Experience with Credit card, Rewards, and Pricing systems. Proven ability to translate complex product solutions into clear, compelling marketing messages. Strong analytical skills for identifying and evaluating new business opportunities. Demonstrated agility in adapting to evolving industry trends. Experience collaborating with cross-functional teams in dynamic, fast-paced environments. Established leadership in strategic solution development and creative innovation.

Keywords: JPMorganChase, Wilmington , Analytics Solutions Manager-Vice President, IT / Software / Systems , Wilmington, North Carolina