Partner Technical Solutions Engineer
Company: JPMorganChase
Location: Wilmington
Posted on: April 1, 2026
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Job Description:
Description The Partner Technical Solutions Engineer acts as a
technical liaison between the organization and its external
partners, supporting integration, implementation, and ongoing
maintenance of joint solutions. This role combines deep technical
expertise with strong communication skills to ensure partners
understand, adopt, and successfully leverage the company’s products
and platforms. They collaborate with product, engineering, and
business teams to align business strategy with operational and
technology solutions, ensuring the organization’s goals are
supported by effective processes and systems. They also collaborate
to design, optimize, and document business capabilities, processes,
and value streams as well as resolve technical challenges, and
drive mutual success. They play a key role in driving
transformation initiatives, supporting change management, and
ensuring compliance with regulatory and risk requirements. Key
Responsibilities: Serve as the primary technical point of contact
for external partners during pre-sales, strategy, onboarding,
integration, and ongoing support. Understand business and technical
capabilities, value streams, and organizational structures.
Evaluate and recommend technology solutions that align with
business goals. Partner with business leaders, product owners, and
technology teams to translate business needs into actionable
solutions and roadmaps. Collaborate with partners to design,
implement, and optimize integrations with company products, APIs,
and platforms. Analyze and provide input into technical business
processes, identifying opportunities for improvement, automation,
and integration. Translate complex technical concepts into clear,
actionable guidance for partner stakeholders. Conduct technical
workshops and Q&A forums for partners. Document pre-onboarding
integration requirements, best practices, and technical solutions.
Advocate for partner needs internally, providing feedback to
product and engineering teams. Ensure partner solutions meet
compliance, security, and performance standards. Support technical
change management initiatives by assessing impacts and facilitating
communication. Ensure business processes and solutions adhere to
governance, risk, and compliance standards. Qualifications:
Bachelor’s degree in Computer Science, Information Systems,
Engineering, or related field. At least 5 years of experience in
technical support, solutions engineering, or data engineering
partner-facing roles. Strong knowledge of APIs, software
integration, and cloud platforms. Project or Program management
experience is a plus. Excellent problem-solving and communication
skills. Ability to explain technical concepts to both technical and
non-technical audiences. Experience with compliance and security
requirements is a plus.
Keywords: JPMorganChase, Wilmington , Partner Technical Solutions Engineer, IT / Software / Systems , Wilmington, North Carolina
