Product Portfolio Operations Manager

Company: JPMorganChase
Location: Wilmington
Posted on: April 1, 2026

Job Description:

Description Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in Portfolio Performance Excellence and Product Strategy sector, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. Job responsibilities Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized Implements a product-level collection strategy consisting of controls, financials, and resourcing needs Develop deep, trust-based advisor relationships with key stakeholders in Operations Product as well as other Senior Leaders in other CCB Portfolios to drive delivery and achieve organizational alignment and buy-in Manage data analysis, Key Performance Indicators (KPIs), reporting and communications related to product and portfolio performance to senior-level stakeholders Advise and influence senior leaders and business executives on key business decisions and major change initiatives Partner with Agility Office to influence and coordinate tooling strategy changes across Operations Portfolio Develop and deliver Chief Executives Officer level communications Required qualifications, capabilities, and skills 7 years of experience or equivalent expertise in program management or performance optimization Proven ability to manage and implement operational effectiveness initiatives Proven ability to operate within the product development life cycle and agile methodologies Strategic thinking and problem-solving abilities, with proven ability to work with ambiguity and laser focused on delivering results Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights Strong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations and business Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly Ability to adapt to changing circumstances and work effectively in a dynamic environment Advanced MS Excel and PowerPoint skills Preferred qualifications, capabilities, and skills Proven ability to lead and influence across complex, matrix organizations, fostering collaboration and building confidence with peers Proven experience as a Data Analyst, with a strong focus on data visualization and analysis Proficiency in Jira, Jira Align, Confluence with familiarity in Alteryx, Python, SQL, Tableau Consulting background Strong leadership and team management experience, including leading cross-functional teams Experience in developing and implementing product strategies that align with business goals Excellent verbal and written communication skills, with the ability to communicate effectively with stakeholders at all levels

Keywords: JPMorganChase, Wilmington , Product Portfolio Operations Manager, IT / Software / Systems , Wilmington, North Carolina