Senior Product Manager CoBrand - Vice President
Company: JPMorganChase
Location: Wilmington
Posted on: April 1, 2026
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Job Description:
Description Job Description We are seeking a dynamic and
experienced Product Manager to lead our Cobrand Card modernization
efforts. The ideal candidate will have a strong background in
fintech, SaaS/PaaS product build experience , Credit card/payments
expertise, and proven product management track record. The Product
manager will lead the product discovery and delivery efforts to
modernize how we build Cobrand Card products and capabilities ,
collaborating with top talent around the firm to deliver best in
class product platforms and solutions. Job Summary: As a Product
manager within the Card Cobrand platform, you will be at the
forefront of our modernization efforts. Your role is not limited to
uplifting the existing platform, but also involves creating a suite
of new capabilities and features to improve our scalability,
reusability, resiliency, overall quality, and availability. You
will collaborate with design, product, data and technology leaders
across our organization, to modernize not just our technology
stacks but also our modes of business operations and delivery. As a
Product manage, you will conduct product discovery activities,
define, refine requirements under agile framework, prioritize, and
execute the product build with scrum teams to ensure the most
valuable and meaningful functionality of the product roadmap gets
delivered. Focused on Minimum viable product(MVP) based product
releases, which results in a superior customer experience for the
customers, partners and the entire business organization. This
position is part of the Chase Co-Branded Cards organization under
Card Services, a key line of business within Chase’s Consumer &
Community Banking group. Key Responsibilities: Customer Focus:
Engage with customers and business users to gather feedback,
understand their pain points, and ensure the product meets their
needs. Product Strategy: Co-develop and execute the product vision,
strategy, and roadmap for the Cobrand cards in alignment with
company goals and market demands. Stakeholder Collaboration: Work
closely with cross-functional teams in a matrix organization,
including engineering, design, data, marketing, sales, and customer
support, to deliver high-quality products and solutions to
customers. Partner engagement: Collaborate and jointly develop the
requirements and use cases with external partner teams and act as
primary subject matter expert for Chase teams on those
requirements. Product Development: Drive the product development
lifecycle based on Cobrand product roadmap, from ideation to
launch, ensuring timely delivery and adherence to quality
standards. Performance Metrics: Define and track key performance
indicators (KPIs) to measure product success and drive continuous
improvement. Compliance and Security: Ensure the Card platform
complies with regulatory requirements and industry standards for
security and data protection. Market Research: Conduct market
research and competitive analysis to identify opportunities,
customer needs, and industry trends. Go-to-Market: Assist in
develop go-to-market strategies, including positioning, release
planning and promotional plans, in collaboration with the marketing
team. Qualifications: Education: Bachelor’s degree in Computer
Science, or a equivalent engineering field. MBA or advanced MS
degree is a plus Experience: 9 years of product management
experience, preferably in Banking, Financial Services, Fintech or
payment processors Customer-Centric: Passion for understanding
customer needs and delivering exceptional user experiences.
Communication: Exceptional communication and interpersonal skills,
with the ability to articulate complex concepts to both technical
and non-technical stakeholders. Ability to influence and partner /
collaborate to drive cross-functional teams without authority.
Design: Applying design thinking (client journey, UX / UI, moments
of truth) and comfortable explaining target state customer
experiences to stakeholders and technology teams through wireframes
and mockups. Prior work experience in API definitions and design
with a good understanding of modern software stack and database
knowledge a plus Technical Skills: Strong understanding of APIs,
Business process automation, payment processing, and card issuance
technologies. Proven work experience on Digital web/mobile, API
based applications on public cloud, Data analytics Analytical
Skills: Excellent analytical and problem-solving skills, with the
ability to make data-driven decisions. Ability to analyze
opportunities & problems, recommend solutions, and communicate
effectively & confidently (both verbal and written) Leadership:
Proven ability to lead cross-functional teams and manage multiple
projects simultaneously. Agility: Ability to thrive in a
fast-paced, dynamic environment and adapt to changing priorities.
Proven ability to manage multiple initiatives simultaneously with
clear structure and clarity.
Keywords: JPMorganChase, Wilmington , Senior Product Manager CoBrand - Vice President, IT / Software / Systems , Wilmington, North Carolina
