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AM Restaurant Host Position- Hotel Ballast

Company: Hotel Ballast Wilmington
Location: Wilmington
Posted on: September 12, 2019

Job Description:

Bringing modern Southern hospitality to life through the lens of Wilmington's past and present, Hotel Ballast is a fresh take on a beloved riverfront gem. The city's rich maritime history is felt throughout, balanced by new guest experiences. This hotel has completed a multi-million-dollar renovation and is managed by Chesapeake Hospitality, a growing and award-winning hotel and restaurant management company. Chesapeake Hospitality currently manages 33 hotels and restaurants. A host/hostess is responsible for providing a welcome to all restaurant guests in person or over the phone. Any candidate is required to be detailed oriented and work well in a team environment. The ideal candidate should enjoy interacting with a diverse group of guests and coworkers as well as a fast-paced environment. Applicants should be available for daytime and weekend shifts. *Competitive Salary and exceptional benefits in an environment to "Experience What's Possible"* All positions at the Hotel Ballast have access to brand discounts at Hilton properties! A part-time host/hostess position at the Hotel Ballast offers voluntary LT & ST disability, 401k, voluntary life insurance, professional development and opportunities for career advancement. In this role, you will be expected to do the following duties:

  • Welcome guests and ascertain their dining needs.
  • Seat guests and manage the seating chart.
  • Receive incoming calls and provide information needed in polite and professional manner.
  • Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by supervisor.
  • Ensure knowledge of menu and all food products.
  • Uses guest's names whenever possible and learns guest preferences.
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner.
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
    • Must be able to communicate effectively with the guests, fellow employees and management.
    • Must be able to multi-task and display ability to recognize that the guests' interests and needs are always primary.
    • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. QUALIFICATION STANDARDS Experience Prior experience in full-service dining preferred (ref. 35581)

Keywords: Hotel Ballast Wilmington, Wilmington , AM Restaurant Host Position- Hotel Ballast, Hospitality & Tourism , Wilmington, North Carolina

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