WilmingtonRecruiter
the smart solution for Wilmington jobs

Customer Service Tech - Wilmington

Company: D.R. Horton, Inc.
Location: Wilmington
Posted on: April 13, 2019

Job Description:

Customer Service Tech-----1900884--Description--D.R. Horton, Inc. is currently looking for a Customer Service Technician. The right candidate's primary goal is to maintain a high level of customer satisfaction of homeowners.-- This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs.-- The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.--Essential Duties and Responsibilities include the following. Other duties may be assigned.-------Evaluates homeowner repair issues to determine if they are warrantable items-----Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs-----Performs necessary repairs to homes such as carpentry work, drywall, texture repair and painting-----Schedules and manages subcontractors to make designated warranty repairs-----Certifies warranty work is completed within contractor obligations-----Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company-----Ability to work overtime-----Follows up with homeowners to ensure concerns are addressed in a timely and professional manner-----Processes charge-back documentation and invoicesD.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries.-- Please visit our website at www.drhorton.com for more information.--Qualifications--Required Qualifications--High School Diploma or GED3 or more years related experience; including carpentry work, drywall, texture repair and paintingMust have a vehicle capable of carrying supplies, valid driver's license and be willing to drive among designated communities in daytime and nighttimeAbility to utilize DRH Warranty applications on a smart phone, tablet, or laptopAbility to apply common sense understanding to carry out instructions furnished in written, oral form or via DRH Warranty applicationsProficiency with MS Office and emailAbility to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; climb, balance and stoop, crouch or crawl; walk up and down stairs; walk on unlevel terrain; use hands to finger, handle or feel; reach with hands and arms; talk and hear.-- Ability to lift and/or move up to 50 pounds.-- Specific vision abilities required by this job include close vision, distance, color vision and peripheral visionRegular exposure to outside weather conditions, moving mechanical parts, high precarious places and risk of electrical shock.-- The noise level is generally loudPreferred Qualifications Prior customer service experienceExperience with minor electrical, plumbing and HVAC repair workAbility to work independently and be productive without supervisionCome join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:-----Medical, Vision and Dental-----401(K)-----Employee Stock Purchase Plan-----Flex Spending Accounts-----Life Insurance-----Vacation, Sick, Personal Time and Company HolidaysBuild YOUR future with D.R. Horton, America's Builder.#WeBuildPeople2------Follow us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!--LinkedIn, Twitter, Facebook, Instagram----Job:--Warranty--Primary Location:--North Carolina-Wilmington--Organization:--Home Builder--Schedule:--Full-time--Job Posting:--Mar 22, 2019, 5:00:00 AM--

Keywords: D.R. Horton, Inc., Wilmington , Customer Service Tech - Wilmington, Hospitality & Tourism , Wilmington, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Supermarket delivery car required
Description: Earn money shopping and
Company: instacart
Location: Greenville
Posted on: 04/22/2019

Retail Jewelry Lead, Full Time: Cross Creek
Description: Retail Jewelry Lead, Full Time: Cross Creek Job Overview: The Jewelry Lead's major responsibility is to drive sales in the total Jewelry/Watch business. Additionally, the Lead is responsible for maximizing (more...)
Company: Macys.com
Location: Fayetteville
Posted on: 04/22/2019

Operations Associate
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Wilmington
Posted on: 04/22/2019


Travel Reservation Booking Agent
Description: Travel Reservation Booking Agent Mommy Jobs Online mommyjobsonline.com is now seeking Travel Reservation Booking Agents to answer incoming calls from card members who want to redeem their reward points (more...)
Company: Mommy Jobs Online
Location: Greenville
Posted on: 04/22/2019

Cashier
Description: Job Description Store number: 207Shopping center: Cross Pointe Shopping CenterStreet address: 5075 Morganton Rd Ste 3BTitle: CashierReports To: General ManagerStatus: Hourly Full-time or Part-time/Non-ExemptShoe (more...)
Company: Shoe Carnival, Inc.
Location: Fayetteville
Posted on: 04/23/2019

Night Shift Supervisor
Description: Job Description br br The Onsite Supervisor is primarily responsible for effectively meeting the temporary help and/or training needs of the client. Specifically, the individual in this position: (more...)
Company: Kelly Services
Location: Fayetteville
Posted on: 04/23/2019

92G Food Service Specialist
Description: 92G Food Service Specialist Job ID: Job Views: 1889 Location: FAYETTEVILLE, North Carolina, United States ZIP Code: 28306 Job Category: Logistics Support Posted: 11.15.2018 Age Requirements: Must be between (more...)
Company: Army National Guard
Location: Fayetteville
Posted on: 04/22/2019

Customer Service Specialist
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Wilmington
Posted on: 04/22/2019

Sales Associate - Footwear
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Jacksonville
Posted on: 04/22/2019

At Home Customer Service Starting Immediately !!
Description: America's 1 Consumer Driven Healthcare and Dental Benefits Discount Company is looking for motivated leaders who will lead the way in Health Care industry for
Company: MAH Benefits
Location: Fayetteville
Posted on: 04/22/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Wilmington RSS job feeds