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Customer Service Specialist, Seasonal

Company: Best Buy
Location: Wilmington
Posted on: November 10, 2018

Job Description:

The Best Buy Seasonal Customer Service Specialist is responsible for friendly, fast & accurate processing of all customer transactions. You will offer product & service solutions, answer basic questions about store programs, services and various product categories. When you join our team, you'll have the unique opportunity to speak with hundreds of customers each week, learn everything there is to know about our amazing company and share your insights to improve the customers' experiences. Through a comprehensive onboarding and training program, you will become an expert in all our product categories while learning about the latest cutting-edge technology.

Key Responsibilities:




  • Greet and engage customers while processing product & service transactions

  • Completely and accurately processes transactions

  • Assist customers with completing and picking up online purchases in your store

  • Stays up to date on Best Buy products and in-store service offerings and offers complete solutions to customers during each transaction

  • Maintain a well-stocked and clean register area at all times


    Basic Qualifications:




    • Ability to work successfully as part of a team

    • Ability to work a flexible schedule inclusive of holidays, nights and weekends

    • Strong ability to prioritize and multi-task in a fast-paced environment


      Preferred Qualifications:



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