Guest Service Advocate
Company: Ben & Jerry's - Primo Partners
Location: Wilmington
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Guest Service Advocate -
Champion of Chunks and Swirls Are you enthusiastic about delivering
exceptional service and becoming the face of our brand? As a Guest
Service Advocate at Primo Partners, you'll be at the forefront of
customer interactions, providing world-class service and sharing
your extensive knowledge of our iconic ice cream flavors. This
part-time role is perfect for those who excel in customer
engagement and want to make each guest's experience memorable.
Immerse yourself in the vibrant atmosphere of our scoop shops,
where you'll master the art of scooping, waffling, and flavor
coaching. Your role is crucial in maintaining our high standards of
service and ensuring operational excellence during your shifts.
Join the Primo Partners family, where your work is all about
spreading joy and delicious flavors. Since 2008, our locally owned
franchise has been a community staple, providing not just ice cream
but a place for fun and connection. We're looking for passionate
individuals who are ready to learn and grow with us. Are you ready
to scoop smiles and create joyful experiences? Apply today to
become a Guest Service Advocate. We're seeking energetic
individuals who are dedicated to exceptional service and community
involvement. Position Overview: Highlights: Customer Interaction,
Flavor Expertise, Operational Support Job Type: Part-Time Guest
Service Advocate Work Hours: Flexibility to work weekends and late
nights required Base Pay: Competitive Hourly Rate Tips Benefits:
One free large item after each shift, complimentary birthday cake
during your birthday month Required Experience: Passion for
customer service and ability to engage positively with guests.
Strong communication skills and a team-oriented mindset. Commitment
to following operational procedures and maintaining high service
standards.
Keywords: Ben & Jerry's - Primo Partners, Wilmington , Guest Service Advocate, Hospitality & Tourism , Wilmington, North Carolina
