Fragrance Associate- Full Time

Company: Belk
Location: Wilmington
Posted on: January 15, 2022

Job Description:

Store #0013
Independence Mall
Flagship Store

The Treatment Associate/Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

• Sales - Responsible for:Meeting or exceeding personal sales per hour goals
  Being a role model and demonstrating excellent selling skills and customer service
  Executing successful promotions and special events/pre-sells/GWP's
  Driving sales through customer clienteling
  Work with store management to optimize business to business
  Achieving assigned $ line goal
  Identifying and reducing shrinkage in area
  
  • Customer Service - Responsible for:Meeting or exceeding SPH goal
    Meeting or exceeding credit application goals
    Thanking each customer by name following a purchase
    Handling each transaction efficiently and accurately
    Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
    Building customer clientele base
    Recording and protecting personal identifying customer information
    
    • General Responsibilities:Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
      Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
      Ensuring timely set-up including signage for promotional events
      Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
      Maintaining Belk and vendor professional dress standards (uniforms) and appearance
      Cooperating with fellow associates and management
      Complying with store policies concerning attendance, tardiness, and associate handbook
      Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
      Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate
      
      Minimum Education & Experience:
      
      • No education requirement
      • Experience in retail preferred
      • Excellent communication skills
      • Must be able to work a flexible schedule including evenings & weekends, due to shift rotationPhysical Requirements:
        
        • Ability to use computer keyboard, standard telephone and other related business equipment
        • Hand manipulation to remove sensor tags
        • Ability to push / pull 100-500 pounds when moving stock carts
        • Task demands vary in each department because of the different types of merchandise
        • Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
        • Ability to apply treatment/make-up to customer's face#IND3

Keywords: Belk, Wilmington , Fragrance Associate- Full Time, Hospitality & Tourism , Wilmington, North Carolina