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Cashier/Customer Service New Hanover County

Company: Lowe's Home Improvement
Location: Wilmington
Posted on: November 19, 2021

Job Description:

By submitting your details via this Indeed job posting, you authorize Lowe's to contact you and request additional personal information, as needed, related to the application process. Please note - to be considered for this role, you must complete a full application at jobs.lowes.com.

For job application questions or assistance, please call 1-844-HR-Lowes (1-844-475-6937).

What You Will Do
All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate - Front End, this means:
Delivering a checkout experience that is quick, professional, and friendly.
Ensuring merchandise is accurately accounted, scanned, and meets the needs of customers.
Engaging in safe work practices and encouraging others to do the same.
The Customer Service Associate - Front End is responsible for delivering excellent customer service during the checkout process. This associate is one of the last interactions with our customer before leaving the store and needs to ensure the customer is satisfied and encouraged to come back to Lowe's. Therefore, engaging with customers as well as attention to detail are extremely important in this role.

Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For
Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
Requires morning, afternoon and evening availability any day of the week.
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.
Preferred Qualifications
6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
6 months retail experience.
6 months experience as a cashier.
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Job Types: Full-time, Part-time

Pay: $11.00 - $15.00 per hour

Benefits:
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Paid time off
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Night shift
Overtime
Weekend availability
Work Location:
One location
Work Remotely:
No
Work Location: One location

Keywords: Lowe's Home Improvement, Wilmington , Cashier/Customer Service New Hanover County, Hospitality & Tourism , Wilmington, North Carolina

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