Team Lead, Petsense

Company: PetSense
Location: Leland
Posted on: November 18, 2021

Job Description:

Overview This position is responsible for the supervision of sales floor personnel, inventory, safety, and world class customer service. Responsibilities

• Deliver world class customer satisfaction2. Effectively manage the store in the Store Manager's or Assistant Manger's absence3. Relay any customer concern regarding products, pricing or merchandise to the Store Manager4. Monitor associates selling skills, motivate employees, and act as a role model5. Participate in merchandising and display of new and existing products6. Create a positive, professional and trusting environment for all of our valued associates7. Observe all safety rules and procedures and adhere to safety standards8. Deliver great store conditions in accordance with Petsense standards9. Instruct store associates on job responsibilities on an ongoing basis10. Verify products are checked in per procedure, and shortages/overages are documented and forwarded for correction11. Ensure store is well stocked, merchandised, signed, and priced at all times12. Delegate and follow up on work assignments-provide leadership, direction, and supervision13. Open/Close store and maintain cash control standards14. Communicate, clarify and enforce company policy and procedures to associates Qualifications Experience: No experience required. Retail, or pet knowledge is preferred. Education: Any suitable combination of education and experience will be considered. Professional Certifications: None Other knowledge, skills or abilities:

• Strong communication and problem-solving skills
• Basic computer skills
• Strong interpersonal and ability to resolved issues ethically and with minimal conflict Company Overview Petsense, LLC offers a competitive Benefits package, including Medical, Dental, & Vision plans, to all Full-time Associates as well as Part-time Associates who are deemed eligible based on a minimum hours requirement. In addition, Petsense offers access to other Benefits such as a Health Savings Account, Life Insurance, 401(k), and an Employee Stock Purchase Plan.

Keywords: PetSense, Wilmington , Team Lead, Petsense, Hospitality & Tourism , Leland, North Carolina