Bilingual Peer Support Specialist (Spanish/English)-Call Center
Company: Coastal Horizons Center
Location: Shallotte
Posted on: April 1, 2026
|
|
|
Job Description:
JOB TITLE: Bilingual Peer Support Specialist (Spanish/English)
At Coastal Horizons , we are dedicated to making a positive impact
on individuals and communities. As a leading provider of
comprehensive behavioral health services, we believe in the power
of compassionate care, inclusivity, and teamwork. We are currently
seeking a motivated and passionate Bilingual Peer Support
Specialist-Call Center to join our dynamic team. If you're looking
for an opportunity to make a difference, we invite you to explore
the exciting positions available with us. Schedule: Monday ?
Friday, Full Time Location: Onsite/New Hanover and Brunswick
Counties REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS: HS
Diploma or higher, combined with knowledge of wellness and
recovery-based concepts. Personal experience as a consumer of
mental health and/or substance use disorder treatment, or some
equivalent experience preferred. Ability to complete a peer
education training program, if needed. Required Skills: Fluent in
both Spanish and English GENERAL STATEMENT OF DUTIES: The Peer
Support Specialist provides recovery based supportive services for
Coastal Horizons clients to assist them in pursuing and achieving
health, wellness, & recovery goals. The Peer Support Specialist
will provide support to individuals seeking treatment via a Call
Center to streamline individuals into treatment, provide resources,
and engage at the onset of treatment services. Must be able to
exemplify strong communication skills when answering incoming
calls. DISTINGUISHING FEATURES OF THE CLASSIFICATION: Promotes
consumer engagement with clinicians, psychiatric providers, and
primary care providers. Peer Support Specialist must have strong
communication skills and ability to coordinate services for new
clients. Ability to work independently, excellent verbal and
written communication skills, and strong customer service skills.
SALARY & BENEFITS: Competitive salary based on experience
Comprehensive medical, dental, and vision insurance Educational
loan repayment programs & Career growth Retirement savings
plan/401K Paid time off programs, rollover hours, 14 paid holidays
Employee engagement activities, resource groups, and diversity
events HOW TO APPLY: Interested candidates should submit their
resume and cover letter through our Careers Page . If you require
an accommodation during the application process, please contact us
at jobs@coastalhorizons.org . We look forward to reviewing your
application! EEO STATEMENT Coastal Horizons is an Equal Employment
Opportunity (EEO) employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sexual orientation, gender, gender identity and
expression, national origin, age, disability or protected veteran
status. We celebrate diversity and are committed to creating an
inclusive environment for all of our associates.
Keywords: Coastal Horizons Center, Wilmington , Bilingual Peer Support Specialist (Spanish/English)-Call Center, Healthcare , Shallotte, North Carolina
