Treatment Coordinator
Company: Dr Lane & Associates
Location: Jacksonville
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Now Hiring: Treatment
Coordinator | Jacksonville Henderson At Lane & Associates Family
Dentistry, we love to make our patients smile, and that starts with
you! We’re currently seeking an experienced Treatment Coordinator
to join our warm, welcoming, and supportive dental team. As a
Treatment Coordinator, you’ll help patients feel confident and
cared for from their very first call through every step of their
treatment journey. You’ll manage provider schedules, assist with
insurance details, ensure financial arrangements are handled
smoothly, and deliver that signature 5-star experience we’re known
for. What You’ll Do Manage a multi-line phone system to schedule,
reschedule, and confirm appointments. Keep all provider schedules
full and efficient Collect and update patient personal and
insurance information in Denticon accurately. Check in and check
out patients with professionalism and care. Present and review
treatment plans to promote case acceptance. Help assist in
verifying insurance coverage and eligibility, maintaining accurate
records. Process payments and enforce financial policies accurately
and courteously. Keep the lobby and waiting area tidy and inviting.
Other duties as assigned What Makes You a Great Fit: A minimum of
1–2 years of dental office experience Strong communication and
organizational skills A professional and polished demeanor with
strong attention to detail. A positive attitude and passion for
providing exceptional patient experiences. Ability to work
efficiently in a team environment. Proficiency with computers
(Denticon Dolphin experience a plus!) High School Diploma or GED
Ability to lift up 15- 20 lbs. Why You’ll Love Working Here:
Competitive pay! Comprehensive Insurance Coverage (after 90 days!)
– Health, Vision, Dental, Life, Disability, FSA & more! 401(k)
Employer Contribution Plan (after 90 days!) Quarterly Performance
Bonus Opportunities! Paid Treatment Coordinator Training Class in
Fuquay Broad! Employee Assistance Program! Uniform Allowance! Paid
Time Off & Paid Holidays! Fridays off at 2 PM! Volunteer
opportunities with our Smile Squad to earn awesome prizes! Fun team
events, giveaways & social campaigns year-round! Birthday and Work
Anniversary surprises sent directly from our owners! Employee
discounts at major retailers! and so much more!
Keywords: Dr Lane & Associates, Wilmington , Treatment Coordinator, Healthcare , Jacksonville, North Carolina
