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Medical Receptionist / Front Desk

Location: Wilmington
Posted on: May 16, 2022

Job Description:

Medical Receptionist Job DescriptionJob Summary:Premier Pain Solutions offers comprehensive and patient-centered pain management for acute and chronic pain. The interdisciplinary group of premier interventional pain management professionals provide the very best in pain relief with a whole-body health focus. As client-facing professionals, Medical Receptionists play a key role in representing our practice within the community.The Medical Receptionist is responsible for interacting with patients in our clinics and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to physician availability, explaining intake forms to new patients and processing payments after treatment.Essential Responsibilities:Greeting patients professionally both in person and on the phoneQuickly answering or properly referring questions and issuesOptimizing provider schedules and patient satisfaction with efficient schedulingNotifying providers of patient arrivalsComforting patients by anticipating anxieties and effectively answering questionsEnsuring availability of treatment information by retrieving and updating patient recordsVerifying financial records and collecting patient charges while filing and expediting third-party claimsMaintaining office inventory and equipment by anticipating supply needs and expediting supply ordersRequired Skills/Abilities:Knowledge of procedure authorization and its direct impact on the practice's revenue cycleExcellent computer skills including Excel, Word, and Internet useDetail oriented with above average organizational skillsExcellent customer service skills; communicates clearly and effectivelyAbility to multitask and remain focused while managing a high-volume, time-sensitive workloadEducation and Experience:High School Diploma or GED1 years' medical prior authorization experience preferred2 years' experience in a medical related field requiredMonday - Friday 7:30a - 4:30p

Keywords: PREMIER PAIN SOLUTIONS PLLC, Wilmington , Medical Receptionist / Front Desk, Healthcare , Wilmington, North Carolina

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