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Certified Nursing Assistant - COVID-19 Specimen Assistant

Company: ARC Healthcare LLC
Location: Wilmington
Posted on: January 9, 2021

Job Description:

Provide specimen collection assistance and support to overall event operations including patient flow, responding to requests from clinical staff, and watching for/alerting clinical staff of any observed potential adverse reactions of patients.Duties and Responsibilities

  • Assists clinical staff during the COVID-19 testing process
  • Greets patients and assist them in navigating through the event
  • If permitted under Emergency Use Authorization and/or state requirements, observes self- swabbing technique and/or complete anterior nasal specimen collection
  • Manages crowd control to ensure maintaining proper social distancing
  • Maintains proper use of required Personal Protective Equipment (PPE), which will be provided
  • Adheres to infection control procedures
  • Maintains confidentiality in accordance with HIPAA
  • Identifies solutions to non-standard requests and problems
  • Solves moderately complex problems and/or conducts moderately complex analyses
  • Organizes workload, sets priorities, completes assignments in a timely manner and utilizes resources appropriately while complying with organizational standards
  • Performs all duties and functions in compliance with state and federal laws and regulations
  • Adheres to and takes any/all scheduled breaks
  • Completes all required training
  • Conforms with and supports quality assurance and improvement processes
  • Dedicated to building rapport with team members, internal and external customers, and management team by demonstrating a strong customer service orientation and a continuous positive image of OptumServe
  • This list of essential functions is not exhaustive and may be supplemented and changed as necessaryQualifications and Requirements
    • 1+ years clinical experience in a health care delivery system
    • Certified Nursing Assistant (CNA) unrestricted and in good standing in state where service is provided
    • Excellent written and verbal communication skills
    • Excellent interpersonal and problem-solving skills are required
    • Demonstrated ability to work independently with minimal supervision is required
    • Reading, reasoning skills, problem-solving, oral communication, positive customer contact
    • Bending, crouching, kneeling, squatting, handling (holding, grasping, turning, or otherwise working with the hand or hands), fingering (picking, pinching, fine manipulation), prolonged periods of standing
    • Subject to outdoor weather conditions
    • Comply with rapid onboarding, background check, paperwork and fit testing protocols
    • Comfortable working with supplied PPE, and possible exposure to COVID-19

Keywords: ARC Healthcare LLC, Wilmington , Certified Nursing Assistant - COVID-19 Specimen Assistant, Healthcare , Wilmington, North Carolina

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