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Store Brand Manager- Wilmington Mayfaire Town Center

Company: Belk
Location: Wilmington
Posted on: January 8, 2019

Job Description:

The Brand Manager is responsible for all customer facing store merchandising; including placement of new receipts, visual presentation, floor sets, and more. The Brand Manager is an exempt position. Essential Functions Merchandising & Presentation* Work with the visual team to ensure that sales associate standards training takes place on a regular basis, and that new-hires participate in this training once they come on the sales floor.* Proactively plan for new receipts and anticipate the need to adjust product flow accordingly.* Presents merchandise consistent with visual and merchandising standards* Ensures the timely floor setup, including signage, for promotional events and seasonal business activity* Ensures direction of playbook and seasonal merchandise meetings* Maintains floor and stock areas consistent with store standards* Work in conjunction with the Sales Team Manager (STM) and visual coordinators, where appropriate to support the overall management presentation of the store People Management* Recruiting, interviewing, selecting and retaining quality associates and ensures all positions are filled in a timely manner.* Maintaining high store associate engagement through efficient, timely communications of policies and other information. Follow through on all concerns or problems that develop within the store.* Ensuring all associates receive and complete all necessary paperwork. People Development* Train support associates in correct processes and procedures. Provide effective coaching in order to improve performance of all associates.* Conducting timely performance management process and communicate development needs with subordinates. Set goals and identify areas for improvement.* Utilize the corrective action process and to document and coach poor performers consistently throughout the store.* Possible career paths and advancement opportunities.* Develop and promote a diverse group of associates. Manager on Duty Assignment* Responsible for driving the business results and customer experience during assigned period.* Open and close the store, including weekends* Approve select point of sale transactions such as returns and voids.* Resolve customer service issues as needed.* Understand and be able to use all building operating systems Minimum Education & Experience:* Four-year college degree or equivalent combination of education and experience.* Experience in retail management. Competencies:* Proficient in computer business-related computer equipment and software (Microsoft Word, Excel, etc).* Excellent supervisory, analytical and reasoning skills. Physical:* Ability to use computer keyboard, standard telephone and other related business equipment.* Must be able to lift up to 72 lbs at floor level and/or team lift when necessary.* Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks.* Ability to stand for long periods of time.* Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks* Ability to work at a safe and steady pace. Reports Directly to: Store Manager Supervises: Merchandising Team IND1 #LI-AMANDALYNETTE

Keywords: Belk, Wilmington , Store Brand Manager- Wilmington Mayfaire Town Center, Executive , Wilmington, North Carolina

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