General Manager

Company: CKE Restaurants, Inc.
Location: Myrtle Beach
Posted on: April 29, 2025

Job Description:

Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience.Responds positively and quickly to Guest concerns.Hires high quality people who demonstrate and ensure consistent Guest satisfaction.Ensures all employees are trained and empowered to deliver total Guest satisfaction.Evaluates each employee's ability to maintain high levels of Guest satisfaction.Continuously improves the skills, knowledge and morale of all employees.Trains, coaches, and provides regular performance feedback (positive and corrective).Makes a continuous effort to maintain a fun and enjoyable working environment in the restaurant at all times.Develops and executes the business plan, including fiscal responsibilities, manpower planning, and local restaurant marketing.Utilizes labor effectively to meet budget.Responsible for financial results.Executes company-wide marketing programs.Enforces all labor laws (federal, state, and local).Upholds company food safety, handling, and sanitation requirements to ensure the health and safety of guests and employees.Models and encourages CKE shared values.Is completely focused on and driven by the Guest.Demonstrates high personal integrity and treats all employees with honesty, respect, and dignity.Is performance-oriented and driven; clearly communicates performance expectations, measures results, recognizes and rewards good performance, and addresses poor performance.Qualifications - ExternalEducation: High school diploma or equivalent.Experience: 3-5 years in management, preferably in a restaurant setting.Hours: Able to work a standard 47.5-50 hour week; flexible hours as necessary to manage and operate the restaurant effectively; available to work scheduled days and hours as designated by the General Manager or District Manager.Skills & Abilities:Basic computer knowledge.Financial and analytical skills, including planning, budgeting, scheduling, and P&L management.Organizational, planning, and time management skills.Good verbal and written communication skills.Physical Abilities:Work long hours and stand for extended periods.Work around others in close quarters.Move throughout the restaurant to observe operations and employee performance.Able to lift 50-75 pounds comfortably.Work with various cleaning products.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Keywords: CKE Restaurants, Inc., Wilmington , General Manager, Executive , Myrtle Beach, North Carolina